Equipment Maintenance Associate
Muskoka Lumber and Building Supplies Centre•Muskoka Lakes Township, ON
•Onsite
About The Position
Reporting to the Branch Manager, the Equipment Maintenance Associate plays a critical role in ensuring all rental equipment and tools are clean, safe, and ready for customer use. This position involves routine upkeep (fueling, cleaning, light servicing), customer support, and assisting with shop operations while maintaining the highest standards for safety and service. If you have basic mechanical knowledge, a commitment to safety, and enjoy providing excellent customer service, we encourage you to apply!
Requirements
- Familiarity with construction, landscaping and other equipment.
- Basic mechanical knowledge and the ability to perform equipment upkeep (fueling, cleaning, sharpening).
- Strong customer service mindset – reliable, professional, courteous, and solution-focused.
- Excellent communication and time-management skills with attention to detail, accurate recordkeeping skills and team-first mindset.
- Willingness to learn and apply new skills in equipment maintenance, rental, and sales.
- Ability to lift 50-80lbs, and work in varying conditions (indoor shop/showroom and outdoor, exposed to noise, dust, and weather).
- Valid G license with a clean driving abstract.
- Willingness to work overtime, as required.
Nice To Haves
- Post -secondary education, apprenticeship or experience with mechanical maintenance; experience in an equipment/tool rental or sales environment; or experience using Point of Rental software are considered an asset.
Responsibilities
- Perform basic routine maintenance and cleaning of heavy/light equipment, small air tools, and electric tools
- Conduct checks on fluid levels (fuel, oil, water), perform oil changes, basic spark plug replacements, and filter changes. Sharpen saw blades and perform minor tool maintenance.
- Pressure wash and clean large rental items (e.g., rollers, compactors) and tag equipment as ready for rental after full inspection and servicing, recording and monitoring hour meters on equipment.
- Test and inspect equipment for damage and functionality before and after rentals, maintaining records of services performed and parts used. Report and record any damages or malfunctions for review by management or mechanics.
- Ensure work areas, the warehouse, and the yard are kept clean, safe, and organized.
- Properly wear all required personal protective equipment (PPE).
- Operate walk-behind and ride-on forklifts to safely move tow-behind equipment (compressors, light towers, generators).
- Greet customers, assess their needs, and recommend appropriate tools and equipment for their projects.
- Assist customers and drivers with loading and unloading equipment and provide basic instructions on equipment operation.
- Prepare rental agreements and process payments using the Point of Rental system and assist with the delivery of small equipment to customers, as required.
- Deliver excellent customer service in person, by phone, and via email.
Benefits
- No regularly scheduled weekend shifts
- Standard daytime hours
- Stores are closed on most (if not all) statutory holidays
- Stores close over the Christmas season
- Staff discounts
- Health & wellness benefits – Including comprehensive dental, vision, and life insurance coverage
- Supportive team culture
- Room to grow – We love to promote from within and support you as your skills evolve
- Staff events & engagement activities
- Regular wage reviews
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
