Equipment Finance Operations Manager
About The Position
The Equipment Finance team supports clients with lending and leasing solutions that help them grow their businesses with confidence. As an EF Operations Manager, you'll manage the operational activities that support the full life cycle of equipment finance transactions, from documentation and closing through ongoing servicing and final payoff. You'll work directly with clients and internal partners to support a seamless transaction experience, responding to inquiries, resolving issues, and helping ensure each transaction is handled accurately and efficiently. You'll oversee the preparation and review of loan and lease documentation, monitor collateral documentation requirements, and help ensure transactions are booked accurately and maintained in line with internal standards. You'll also support payment processing, payoffs, and transaction monitoring while delivering a responsive, professional, and client-focused experience. In this role, you'll bring sound judgment and deep operational expertise to support accurate, timely, and well-controlled execution across the portfolio. At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.
Requirements
- 10+ years of experience in equipment finance operations, including loan and lease documentation, transaction closing, servicing, collateral monitoring, and client interaction.
- Demonstrate experience in Microsoft Office products and loan and lease servicing environments.
- Have a degree/diploma in accounting, finance, or a related business field.
- Bring your real self to work, and you live our values - trust, teamwork, and accountability.
Nice To Haves
- Experience with Aspire
Responsibilities
- Manage day-to-day equipment finance operations across the full transaction life cycle, including documentation, closing, servicing, payment processing, and payoffs.
- Engage directly with clients to support transaction closing and servicing activities, respond to inquiries, and provide a high standard of professional, timely service.
- Review and coordinate loan, lease, and collateral documentation to help ensure accuracy, completeness, and alignment with internal policies, procedures, and regulatory requirements.
- Monitor booked transactions and outstanding items, identify discrepancies or operational risks, and take action to resolve issues in a timely manner.
- Work closely with internal partners across sales, credit, legal, and servicing teams to support smooth transaction closing and ongoing portfolio administration.
- Identify opportunities to improve workflows, strengthen controls, and enhance the efficiency and consistency of operational processes within Equipment Finance.
Benefits
- Medical
- Dental
- Vision
- Health Savings Account
- Life Insurance
- Disability
- Other Insurance Plans
- Paid Time Off (including Sick Leave, Parental Leave and Vacation)
- Holidays
- 401(k)
- competitive salary
- incentive pay
- banking benefits
- a benefits program
- a vacation offering
- wellbeing support
- MomentMakers, our social, points-based recognition program
- Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
