Epic Willow Analyst (Inpatient / Ambulatory) - Houston, TX

NavitasPartners•Houston, TX

1d•Onsite

About The Position

A leading hospital is seeking an experienced Epic Willow Analyst to support pharmacy systems and workflows within a healthcare environment. This role focuses on the design, build, optimization, and support of medication management processes, including order entry and dispensing systems. The analyst will work closely with pharmacists, clinicians, and IT teams to ensure safe, efficient, and compliant pharmacy operations.

Requirements

Epic Willow Inpatient and/or Ambulatory Certification (required)
3+ years of experience supporting pharmacy systems, preferably within Epic Willow
Strong understanding of medication management workflows and pharmacy operations
Experience with system build, configuration, and testing
Ability to analyze and resolve complex system and workflow issues
Strong communication and collaboration skills

Nice To Haves

Background in pharmacy systems or prior experience working with pharmacists
Experience in hospital or healthcare system environments
Familiarity with regulatory and compliance requirements related to medication management
Experience supporting Epic upgrades and optimization initiatives

Responsibilities

Configure, build, and maintain Epic Willow (Inpatient and/or Ambulatory) modules
Support pharmacy workflows, including medication ordering, verification, and dispensing
Collaborate with pharmacists and clinical teams to gather requirements and implement system enhancements
Troubleshoot system issues related to medication workflows and pharmacy operations
Perform system testing, including unit, integration, and user acceptance testing (UAT)
Assist with system upgrades, optimizations, and go-live support
Ensure compliance with healthcare regulations and medication safety standards
Develop and maintain documentation for system configurations and workflows
Provide ongoing support and training to end users