Epic Solutions Architect (Cardiology)

University of Miami•Miami, FL

About The Position

The University of Miami Information Technology & Systems Department is hiring a full-time Epic Solutions Architect focused on Cardiology. The role independently designs, develops, and deploys clinical applications and technologies. It defines system solutions based on user and client needs, cost, and integration requirements; researches, identifies, selects, and tests technology products; and establishes, implements, and documents technology integration or migration strategies. The architect engineers or optimizes clinical workflows, leads complex and high-impact application projects, and may independently lead projects or oversee project managers and business analysts. The role analyzes existing systems, identifies product and configuration requirements, supports complex integration troubleshooting, and develops solutions that advance clinical technology. It also works with cardiology leadership and clinical operations stakeholders, gathers user feedback and future requirements, shares application best practices, and mentors senior analysts. Department-specific responsibilities include participating in on-call rotations, customer rounding, and applicable committees; partnering across IT teams on incidents, requests, and projects; and fostering collaboration, innovation, continuous improvement, and service excellence. Duties may be expanded as necessary. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, and tuition remission.

Requirements

  • Bachelor's degree in Systems Engineering, Biomedical Engineering, or Computer Science; an appropriate combination of relevant education, experience, and/or certifications may be considered.
  • At least 3 years of healthcare IT experience, with a strong focus on non-invasive and invasive cardiovascular systems.
  • Epic Cupid Certification.
  • Operational, project management, and organizational skills.
  • Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
  • Ability to collaborate and contribute to a team environment.
  • Technical proficiency with office software, technology, and relevant computer applications.
  • Strong written and verbal communication skills for interacting with colleagues and stakeholders.

Nice To Haves

  • Certified Imaging Informatics Professional.
  • Certified PACS Associate (CPA) or Certified PACS System Analyst (CPSA) from PARCA.
  • Familiarity with cardiology workflows, regulatory requirements, integration points with other Epic modules, third-party cardiology diagnostic systems, and patient experiences.
  • Experience in cardiology practices in inpatient and ambulatory care settings.
  • Previous Epic Cupid implementation experience.
  • Experience with Philips and GE cardiovascular systems.
  • Experience with HL7, DICOM, and other healthcare IT standards.
  • Strong understanding of network configurations, servers, storage solutions, and medical imaging technologies.

Responsibilities

  • Engineer new workflows or optimize existing business processes across clinical applications and operational areas.
  • Lead complex, high-impact application implementation and execution projects using project management methodology and standard software project plans.
  • Independently lead projects or oversee project managers and business analysts, recognizing and minimizing loss of business value during project execution.
  • Analyze current systems and technology and recommend changes or enhancements that support strategic goals, improve workflows, and enhance patient and end-user experiences.
  • Identify product and customization requirements and configure solutions within project scope and timelines.
  • Mentor senior analysts and maintain proficiency or certifications across multiple applications.
  • Apply knowledge of healthcare operational processes and job functions related to assigned clinical applications and solutions.
  • Manage vendor relationships and contract negotiations, drawing on knowledge of third-party partners.
  • Support the team in analyzing, resolving, and escalating complex integration problems during implementations and upgrades.
  • Design and implement forward-looking healthcare technology solutions.
  • Collaborate with cardiology leadership to develop or improve operational processes, policies, and procedures.
  • Participate in clinical operations meetings to assess user feedback, gather requirements, and report on competency, adoption, and utilization.
  • Facilitate knowledge transfer on technology-enabled workflows and application best practices.
  • Adhere to University and unit-level policies and procedures and safeguard University assets.
  • Adhere to internal controls and reporting structures.
  • Participate in on-call rotations, customer rounding events, and applicable committees.
  • Partner with IT teams to develop streamlined customer services for incidents, requests, and projects.
  • Depending on the project, act as project manager and oversee tasks through completion.
  • Foster a positive, collaborative, and inclusive team environment and a culture of innovation, continuous improvement, and service excellence.

Benefits

  • Medical benefits
  • Dental benefits
  • Tuition remission
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