Epic Solutions Architect (Laboratory)

University of Miami • Hialeah, FL

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About The Position

The University of Miami Information Technology & Systems Department is hiring a full-time Epic Solutions Architect (Laboratory). The position independently designs, develops, and deploys clinical applications and technologies. It defines system solutions based on user and client needs, cost, and integration requirements; researches and tests technology products; and establishes and documents integration or migration strategies.

The Laboratory Solution Architect 2 architects laboratory systems from inception, including Epic and third-party systems. The role collaborates with stakeholders, end users, and application team members to optimize configuration, functionality, and access; maintains current system architecture documentation; and adheres to internal controls and reporting structures. The position reports to the Executive Director, participates in on-call rotations, customer rounding, and relevant committees, and partners with IT teams to develop streamlined services. Depending on the project, the architect may manage work through completion.

The role also supports complex implementations and integrations, advances clinical workflows and technology, mentors senior analysts, and helps foster an inclusive, collaborative culture focused on innovation and service excellence. Duties may be expanded as needed.

Requirements

• Bachelor's degree in Systems Engineering, Biomedical Engineering, or Computer Science.
• At least 3 years of experience in healthcare IT, preferably in a healthcare or healthcare-related organization.
• Epic Beaker (CP) and Epic Beaker (AP) certifications.
• Skill in collecting, organizing, and analyzing data.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to exercise sound judgment in making critical decisions.

Nice To Haves

• Previous operational, project management, and organizational skills.
• Data Innovation experience.
• Familiarity with laboratory workflows, regulatory requirements, integration points with other Epic modules, and patient experiences.
• Experience in anatomical pathology and laboratory practices.
• Previous Epic Beaker AP and CP implementation experience.
• Experience implementing digital pathology technologies (IMS).

Responsibilities

• Independently design, develop, and deploy clinical applications and technology solutions based on user needs, cost, and integration requirements.
• Research, identify, select, and test technology products, and establish, implement, and document integration or migration strategies.
• Engineer new workflows and optimize existing business processes using expertise across clinical applications and operational areas.
• Lead high-complexity, high-impact application implementation projects; apply project management methods and maintain project plans.
• Independently lead projects or oversee project managers and business analysts, while minimizing lost business value during execution.
• Analyze current systems and technology proactively and recommend changes or enhancements that align with organizational strategy and improve workflows and patient and end-user experience.
• Identify product and customization requirements and configure products within project scope and timelines.
• Mentor senior analysts and maintain proficiency or certification in multiple applications.
• Apply knowledge of healthcare operational processes and job functions related to assigned clinical applications and solutions.
• Manage vendor relationships and contract negotiations, and apply knowledge of third-party partnerships.
• Support the team in analyzing, resolving, and escalating complex integration problems during implementations and upgrades.
• Design innovative solutions and implement projects that keep pace with industry and peer trends.
• Participate in new-hire orientation by providing clinical application support in the work area.
• Collaborate with clinic leadership to develop or improve operational processes, policies, and procedures.
• Participate in clinical operations meetings to collect user feedback and future requirements and report on competency, adoption, and utilization.
• Facilitate knowledge transfer about technology-enabled workflows and best practices for application use.
• Architect laboratory systems from inception, including Epic and third-party systems.
• Collaborate with stakeholders, end users, and application team members to optimize application configuration, function, and access.
• Keep system architecture documentation current as changes and designs are made.
• Participate in on-call rotations, customer rounding events, and applicable committees.
• Partner with IT teams to streamline customer-facing incident, request, and project services.
• Act as project manager when appropriate to oversee tasks through completion.
• Foster a positive, collaborative, inclusive team environment and a culture of innovation, continuous improvement, and service excellence.
• Adhere to University and unit-level policies and procedures and safeguard University assets.

Benefits

• Medical benefits
• Dental benefits
• Tuition remission

What This Job Offers

• Job Type: Full-time
• Career Level: Senior