Remote Epic Revenue Cycle Systems Analyst - HB/PB

TEKsystemsRaleigh, NC
$40 - $53Onsite

About The Position

We are seeking an experienced Epic Revenue Cycle Systems Analyst to serve as a subject matter expert supporting and optimizing Epic Hospital Billing (HB), Professional Billing (PB), and Claims workflows. This role acts as a key liaison between Revenue Cycle operations and IT, ensuring alignment between system functionality, operational goals, and regulatory requirements. This is an excellent opportunity for someone who thrives in a collaborative, fast-paced healthcare environment and enjoys driving continuous improvement across the revenue cycle.

Requirements

  • One of the following Epic certifications: Epic Resolute Hospital Billing (HB) or Epic Resolute Professional Billing (PB)
  • Strong knowledge of end-to-end healthcare revenue cycle operations
  • Experience supporting billing, claims, and reimbursement workflows
  • Proven experience troubleshooting complex system and workflow issues
  • Familiarity with payer regulations and compliance requirements

Nice To Haves

  • Experience with provider-based billing and reimbursement workflows
  • Experience in Revenue Cycle optimization (denials, DNFB, reimbursement improvements)
  • Data analytics experience (SQL, Power BI, Tableau)
  • Hands-on experience with Epic reporting tools (Clarity, Cogito, Caboodle)
  • Experience working in Community Connect environments
  • Strong business analysis and workflow optimization capabilities
  • Excellent communication, stakeholder engagement, and consultative skills
  • Ability to manage multiple priorities and complex initiatives

Responsibilities

  • Provide advanced functional support and configuration guidance for Epic HB, PB, and Claims applications
  • Serve as the primary liaison between Revenue Cycle teams and IT for system issues, enhancements, and initiatives
  • Troubleshoot and resolve complex issues across billing, claims processing, and payment workflows
  • Support professional billing workflows including charge capture, claim edit resolution, and reimbursement optimization
  • Lead and support performance improvement initiatives (clean claims rate, DNFB reduction, denial prevention)
  • Ensure compliance with payer rules, Medicare/Medicaid, and commercial billing regulations
  • Analyze current workflows and align Epic functionality with industry best practices
  • Develop reporting insights using Epic tools (Clarity, Cogito, Caboodle)
  • Facilitate stakeholder meetings, workflow reviews, and end-user training sessions
  • Participate in system upgrades, go-lives, and ongoing optimization initiatives

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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