EPIC Resolute Hospital Billing- Analyst

ChristianaCare•Wilmington, DE
•$87,589 - $140,130•Hybrid

About The Position

ChristianaCare is seeking an EPIC Resolute Hospital Billing Analyst to join their team. This is a hybrid position requiring frequent on-site work and must be within a commutable distance. The role involves configuring and optimizing the Epic Resolute Hospital Billing module to align with organizational workflows and billing requirements. The analyst will collaborate with various teams, develop documentation, conduct training, and provide support during and after system implementation. This position is crucial for ensuring the effective use of the Epic EHR system, which is foundational to providing high-quality, equitable, and accessible care.

Requirements

  • 2 - 3 years of experience working with Epic systems or laboratory information systems.
  • Knowledge of hospital billing processes and revenue cycle management.
  • Bachelor's degree in Information Technology, Healthcare Administration, Health Informatics or a related field preferred.
  • High School diploma with 5 years of related experience may be considered in lieu of bachelor’s degree.

Nice To Haves

  • Epic Resolute Hospital Billing Certification preferred for external candidates.

Responsibilities

  • Configure and optimize the Epic Resolute Hospital Billing module to align with organizational workflows and billing requirements.
  • Collaborate with clinical, financial, and IT teams to gather requirements and translate them into system configurations.
  • Develop and maintain documentation for system configurations, workflows, and training materials.
  • Conduct training sessions for end-users, including billing staff and financial administrators, to ensure effective use of the Epic Resolute Hospital Billing module.
  • Special responsibilities include contract management, maintenance of the charge description master, and charge router.
  • Provide go-live support and troubleshooting assistance to ensure a smooth transition to the new system.
  • Offer ongoing support and maintenance for the Epic Resolute Hospital Billing module post-implementation.
  • Create and execute test scripts to validate system functionality and ensure accurate configuration.
  • Identify and resolve issues discovered during testing phases, including unit testing, integrated testing, and user acceptance testing (UAT).
  • Assist in the development of reports and dashboards to monitor billing metrics and identify areas for improvement.
  • Ensure data integrity and accuracy within the Epic Resolute Hospital Billing module.
  • Participate in project meetings and provide updates on progress, challenges, and solutions.

Benefits

  • Medical, Dental, Vision, Life Insurance, etc.
  • Two retirement planning offerings, including 403(b) with company contributions.
  • Generous paid time off with annual roll-over and opportunities to cash out.
  • 12-week paid parental leave
  • Tuition assistance
  • Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
  • health insurance
  • paid time off
  • retirement
  • an employee assistance program
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