Epic Principal Trainer - Optime/Radiant/Cupid

Saint Francis Health System
Onsite

About The Position

The Epic Principal Trainer is responsible for developing and maintaining Epic course curricula and supporting training materials; building, testing and maintaining the training environment; delivering Epic curricula to end users using training strategies that meet a variety of learning styles; educating and training other trainers; working with the Training Team to analyze and coordinate the availability of trainers, schedules, rooms, workstations and other resources, and answering Epic functionality questions from Managers and end users.

Requirements

  • Minimum Education: High School Diploma or GED.
  • 0 - 6 months related experience.
  • Ability to work with Microsoft Office applications for the production and management of training materials, interoffice communication, and use and exchange of shared project and department documents.
  • Excellent interpersonal and communication skills.
  • Strong teaching skills that have been demonstrated on various projects, particularly related to healthcare a plus.

Nice To Haves

  • Bachelor's Degree preferred.
  • Obtain and maintain Epic certification in assigned application module(s).
  • Strong teaching skills that have been demonstrated on various projects, particularly related to healthcare a plus.

Responsibilities

  • Develop/implement classroom training, one-to-one training, computer based training, and/or just in time (JIT) training of the clinical or revenue cycle personnel on a variety of functions; and applications of the electronic health record.
  • Set up/deliver training in a formal class setting or at-the-elbow support/optimization in the workplace setting.
  • Plan, identify needs, and implement programs and materials to achieve the skills/competencies necessary to meet patient safety, data management, compliance, HIPAA, CHI policies and procedures, Joint Commission, and/or other regulatory requirements.
  • Facilitate problem solving/conflict resolution related to the practitioner usage of the electronic health record.
  • Recommend changes and determine outcomes to improve the quality of education, patient safety, staff efficiency, and/or organizational effectiveness.
  • Collaborate and communicate with Information Services, various steering groups, and the users to coordinate enhancements, resolve operation problems and improve operational quality.
  • Participate in departmental meetings/initiatives, quality improvement activities, and committees as assigned.
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