Epic Principal Trainer (PT)
About The Position
CTG is seeking experienced Epic Principal Trainers (PTs) to support an Epic implementation and optimization initiative. This is a multi-hire effort across several modules, requiring professionals who can design, develop, and deliver high-quality end-user training aligned with Epic standards and client workflows. We are actively hiring for Principal Trainers with experience in one or more of the following areas: Ambulatory Core: Nursing & Ancillary, Behavioral Health / Ambulatory, Provider / Ambulatory, Healthy Planet, Cadence / Prelude, Grand Central, Cogito, HIM / Identity, Hospital Billing (HB) / Professional Billing (PB), Beaker, Dorothy, eLearning / Instructional Design.
Requirements
- Epic Principal Trainer (PT) certification in one or more relevant modules
- Prior experience supporting Epic implementations and/or large-scale upgrades
- Strong understanding of clinical, revenue cycle, or operational workflows (based on module)
- Experience developing both instructor-led and virtual/eLearning content
- Excellent communication and facilitation skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with training tools (Epic curriculum tools, LMS platforms, MS Office, etc.)
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
Responsibilities
- Lead the design, development, and maintenance of Epic training programs and curriculum
- Build training environments, exercises, and scenario-based learning aligned to workflows
- Develop training materials including: Instructor-led training content, eLearning modules, Quick reference guides and tip sheets
- Coordinate and support training logistics, including scheduling, environment readiness, and materials distribution
- Deliver classroom and/or virtual training sessions as needed
- Partner with application teams, SMEs, and operational leaders to ensure alignment with workflows and system build
- Support go-live activities including command center and at-the-elbow support
- Maintain Epic training environment and ensure accuracy of training content post-updates
- Mentor Associate Trainers and Credentialed Trainers as applicable
- Ensure adherence to Epic training standards and best practices
Benefits
- competitive benefit package
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
