Epic Payer Platform, Senior Associate
About The Position
As an Epic Payer Platform Senior Associate in PwC’s Advisory practice, you will support healthcare payer platform work and help clients modernize core systems, improve operating performance, and strengthen member-facing experiences. You will analyze complex issues, manage assigned workstreams, build client connections, and guide junior team members, applying critical thinking and professional judgment to advance deliverables. The work spans claims, reimbursement, care and utilization management, digital experience, and platform execution, with exposure to Oracle OHI, Epic, Facets, and Nasco in support of payer modernization goals.
Requirements
- At least a Bachelor's degree.
- At least 4 years of experience.
Nice To Haves
- A Master's or Master of Business Administration degree is preferred.
- Experience supporting payer platform modernization using Epic Software.
- Understanding of healthcare technology and health information systems.
- Experience analyzing claims, reimbursement, or care management operations.
- Familiarity with digital transformation in health services environments.
- Experience developing client relationships while guiding junior team members.
Responsibilities
- Analyze payer platform requirements and translate them into Epic-enabled workflow recommendations.
- Support client workstreams focused on payer modernization, claims operations, and platform execution.
- Gather and interpret business and technical inputs to inform process improvement and implementation decisions.
- Apply Epic software knowledge alongside electronic health record and health information system concepts to support solution delivery.
- Review current-state operations and identify opportunities to streamline member, provider, and administrative processes.
- Develop deliverables that reflect healthcare technology, digital transformation, and operational improvement priorities.
- Use analytical reasoning and business analysis methods to organize issues, track dependencies, and resolve workstream gaps.
- Contribute to discussions with client stakeholders by clarifying requirements, documenting decisions, and advancing next steps.
- Mentor junior team members on task execution, work planning, and structured problem solving.
- Monitor work product for consistency with project goals, delivery timelines, and firm methodologies.
Benefits
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k)
- Holiday pay
- Vacation
- Personal and family sick leave
- Eligibility for an annual discretionary bonus
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What This Job Offers
Job Type
Full-time
Career Level
Senior
