Epic Home Health Analyst - Remote

UnitedHealth Group•Minneapolis, MN

2d•$72,800 - $130,000•Remote

About The Position

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together. See yourself working for an industry leading healthcare provider as an Epic Home Health Analyst for our Shared Services Capability team, responsible for supporting and maintaining clinical workflows and tools for electronic health records. Help develop solutions that make it easy for providers and patients to connect using digital tools. Collaborate with peers in a fast-paced environment. Serve as a key contact to customers and a liaison to Optum clients. Play a primary support role in the support of Epic Home Health and related modules utilized by both patients and their care teams. As an Epic Home Health Analyst on the Shared Services Capability team, you will collaborate with operational and clinical teams as well as other IT capabilities teams to ensure we meet client Service Level Agreements. You will help assess and fulfill operational requests, system and vendor requirements, fulfill system testing, standardize, and automate business processes in support of care providers and operations. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

3+ years of Epic Home Health or Home Care Experience
Experience supporting Epic Home Health workflows, preferably with Home Care and/or Hospice operations knowledge
Experience with system analysis, configuration, testing, and implementation activities within Epic
Proven experience working with operational stakeholders and/or external vendors
Direct experience working with Epic in an analyst build role

Nice To Haves

Epic Analyst & Build Configuration Experience
General understanding of care team workflows

Responsibilities

Troubleshoots and resolves issues (both user reported and vendor reported)
Participates, and occasionally leads medium and large projects
Collaborates with team members and teams from other capability sub-domains to problem solve or manage projects
Perform, maintain and build tools within Epic per operational and vendor requirements