Epic HB & HB Claims Analyst

Computer Task Group, Inc • UNAVAILABLE, UNAVAILABLE

4d

About The Position

Epic HB & HB Claims Support Analysts provides operational and application support for Epic Hospital Billing (HB) and HB Claims workflows. This role partners closely with Patient Accounting and Patient Billing stakeholders to ensure accurate claims processing, timely reimbursement, and efficient revenue cycle operations. Strong hands-on experience within a patient accounting/billing department and a solid understanding of front‑to‑back billing operations are critical for success in this role.

Requirements

• Epic HB / HB Claims certified
• Hands-on experience supporting Epic HB in a healthcare environment
• Operational experience working directly within a Patient Accounting and/or Patient Billing department
• Strong understanding of hospital billing workflows, including charge capture, claims submission, remittance processing, and follow-up
• Experience working with payers, clearinghouses, and claim edits/rejections
• Ability to analyze workflows and recommend system or process improvements
• Strong communication skills with the ability to work effectively with both technical and operational stakeholders
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Nice To Haves

• This role is ideal for a candidate who combines Epic HB technical expertise with real-world billing operations experience.

Responsibilities

• Provide day-to-day support for Epic HB and HB Claims functionality, including claims generation, edits, rejections, and follow-up workflows
• Serve as a subject matter resource for Patient Accounting and Patient Billing teams, translating operational needs into Epic solutions
• Troubleshoot claims-related issues, including payer rejections, billing errors, and configuration impacts
• Assist with system optimization, workflow improvements, and operational efficiencies related to hospital billing processes
• Collaborate with IT, Revenue Cycle, and Compliance teams to resolve defects, implement enhancements, and support regulatory or payer-driven changes
• Support testing activities for upgrades, patches, and new functionality (unit, integrated, and user acceptance testing)
• Create and maintain documentation for workflows, system configurations, and support procedures
• Participate in root cause analysis and continuous improvement initiatives focused on claims accuracy and cash flow

Benefits

• competitive benefit package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed