Epic Business Intelligence Report Developer

University of Texas at Austin

2d•Onsite

About The Position

The Epic Business Intelligence - Report Developer serves as the subject matter expert and technical contact for Epic reporting needs for the organization, including being responsible for the analysis, design, development, testing, and deployment of Epic Reports (Revenue Cycle, Clinical, and Operational). This role leads in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation.

Requirements

Requires a Bachelor's Degree in health, science, or business field, or in lieu of a degree with at least 5 year(s) of experience in supporting clinical, ancillary, or business environments will be considered.
Strong knowledge of clinical information systems, clinical informatics, data management and administration.
Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization.
Active Epic Certification or Accreditation (considered) in Cogito. Must maintain current certification for primary EHR module(s) as a condition of employment.

Nice To Haves

5-7 years previous clinical information systems experience.
Demonstrated experience as a major participant in an EHR configuration.
ITIL Foundation certification.
Active Epic Certification, Accreditation, or Proficiency in related applications (Cogito).

Responsibilities

Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in integrated multi-specialty ambulatory care.
Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.
Maintains issue tracking and risk registries.
Drives definition of scope and clarifies priorities of work.
Assists with recommending reporting tools to utilize.
Manages future optimization reporting requests.
Assists in defining design and development standards and tools.
Conducts reports inventory and needs assessment to identify future state requirements.
Develops report specifications and works with report ACs to build and integrate into testing phases.
Works closely with cross-functional and data warehouse teams to ensure integration of reporting strategies.
Provides support to end-users both remotely and in-person.
Monitors, investigates, troubleshoots, and resolves incoming tickets.
Coordinates system fixes and changes with software vendors.
Coordinates the deployment of application changes with the training team and operations.
Creates test scripts, timelines, and plans for application and workflow changes.
Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts.
Coordinates and participates in requestor and user testing of application changes.
Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.
Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes.
Assists with other Epic modules as needed.
Provides backup support during peak times or staff shortages.
Participates in special projects and initiatives.
Performs related duties as required.