Epic Behavioral Health Analyst
Computer Task Group, Inc•San Mateo, CA
•Hybrid
About The Position
CTG is seeking an experienced Epic Behavioral Health Analyst. This role supports the design, build, testing, and implementation of behavioral health workflows. The analyst works closely with clinical stakeholders, IT teams, and project leadership to ensure behavioral health workflows are effectively configured, tested, and deployed during the Epic implementation lifecycle. The focus is on modules and tools supporting behavioral health services, ensuring compliance with regulatory requirements, supporting clinical documentation, and improving provider and patient workflows.
Requirements
- Bachelor’s degree in: Health Informatics, Healthcare Administration, Information Systems or Behavioral Health–related field
- 5 plus years of experience supporting an Epic implementation; with a strong focus around Behavioral Health and Ambulatory
- Must be Ambulatory Certified
- Strong knowledge of behavioral health clinical workflows
- Experience gathering and translating business requirements
- Strong analytical and problem-solving skills
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
Nice To Haves
- Experience supporting: Psychiatry, Substance use treatment, Outpatient behavioral health, Inpatient behavioral health
Responsibilities
- Lead or support Epic Behavioral Health deployment.
- Translate behavioral health clinical workflows into Epic build specifications.
- Configure system components such as: Behavioral health documentation templates, Intake and assessment workflows, Treatment planning, Safety plans, Group therapy documentation, Behavioral health-specific orders and flowsheets.
- Participate in integrated design sessions and workflow validation.
- Partner with Psychiatrists, Therapists, Social workers, Behavioral health nursing, Compliance and legal teams.
- Gather and document clinical and operational requirements.
- Facilitate workflow design meetings and translate decisions into system build.
- Develop and execute Unit testing, Integrated testing, User acceptance testing (UAT).
- Validate workflows such as: Behavioral health assessments, Suicide risk screenings, Intake documentation, Care planning, Medication management.
- Troubleshoot issues and document defects.
- Support development of training materials for behavioral health workflows.
- Assist with super user training and end-user education.
- Provide at-the-elbow support during go-live.
- Help monitor adoption and workflow issues post-go-live.
Benefits
- competitive benefit package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
