Epic Beaker Analyst/Builder I

St. Luke’s University Health Network•Allentown, PA

2d•Onsite

About The Position

The Epic Analyst/Builder I is responsible for providing basic maintenance, support, and development to assigned applications. This role resolves or facilitates the resolution of basic reported application issues, tests and maintains application/integrated test scripts, develops and maintains KB documentation, communicates new release of features/functionality and any application changes/revisions to operational leadership, and works with instructional designers to develop and maintain application-specific training curriculum and materials.

Requirements

0 – 2 years of general computer experience is required.
Epic Application experience is required.
MS Office experience is required.
Must obtain Epic certification within one year or less of employment

Nice To Haves

Associate or bachelor’s degree in computer science, Information Systems, Business Administration, Healthcare Administration or equivalent work experience is preferred.
Epic Proficiency and/or certification is preferred.
0 – 2 years of healthcare experience is preferred.
0 – 2 years of Ancillary, Clinical, Patient Access, or Revenue Cycle experience is preferred.
Hospital knowledge/experience based on requirements of hiring team.

Responsibilities

Provides basic maintenance, support and development to assigned applications
Resolves and/or facilitates resolution of basic reported application issues.
Escalates more complex issues as appropriate
Tests and maintains application and integrated test scripts
Adheres to organization standards for system configuration and change control
Develops, supports, and maintains KB documentation
Informs leadership of new release features/functionality and changes/revisions that will impact operations
Maintains current knowledge of technology by attending appropriate continuing education training/seminars and reading related periodicals
Collaborates and works with a wide range of internal and external contacts, vendors, and stakeholders on behalf of SLUHN
Works with Instructional Designers to develop and maintain application specific training curriculum and materials