EPIC Applications Analyst (1-4): Professional Billing Admin and Professional Billing Claims - IT Services -

SolutionHealth•Remote - NH, NH

6d•Remote

About The Position

SolutionHealth is seeking an Epic Applications Analyst for Professional Billing, with PB Admin or PB Claims certification. Epic build experience is required. Candidates must participate in the Epic Sphinx test as part of the consideration process. If a candidate has only one of the two Professional Billing credentials, they may be required to obtain the additional certification or proficiency within their first six months in the role. The role implements, develops, and maintains the Epic system and associated third-party systems. Analyst levels range from I to IV, with responsibilities and independence increasing by level. Analysts provide on-call support, interact with clients, follow software lifecycle standards, and contribute to patient safety and quality initiatives. The final level will depend on factors including demonstrated experience, Epic training status portfolio, and assessment of cultural norms. The general schedule is Monday through Friday during Eastern time business hours, with some flexibility. The position participates in an on-call rotation, and occasional coverage outside usual hours may be needed for special events or staffing requirements. The role is remote and requires an appropriate virtual home office environment. Occasional travel may be needed for Go-Live installations or training, by air, vehicle, or train. The role routinely uses computers, mobile devices, and standard office equipment.

Requirements

Epic Professional Billing PB Admin or PB Claims certification is required.
Epic build experience is required.
All analyst levels require prior Epic experience, either as an end user or analyst.
A four-year bachelor's degree is required, or a combination of relevant education and experience may be considered in lieu of a bachelor's degree.
Training in, or demonstrated aptitude for, analytical abilities is required as appropriate to the role area.
Experience in a healthcare setting is required.
Active vendor training status is required.
Candidates must complete the Epic Sphinx test as part of the consideration process.
Analyst levels 2–4 require current Epic training status (certification, accreditation, and/or proficiency) in the primary application; upper levels also require current Epic training statuses in additional application-maintenance and development areas.
If Epic training is required, outcomes must meet departmental expectations for completion timeframe, overall scoring, and other training-status requirements.
Ability to work under pressure with competing priorities and rapidly changing situations.
Ability to perform job responsibilities through continuous computer use.
Ability to communicate frequently and effectively verbally, in writing, and through virtual meetings, including on camera.
Applicants requiring employer-sponsored work authorization now or in the future will not be considered.

Nice To Haves

Experience implementing and testing vendor-packaged software applications, or healthcare operational experience in the application area, is preferred or required depending on analyst level.
Strong analyst experience and expert knowledge leading system analysis, especially system methodologies, project management, and business process reengineering related to information systems.

Responsibilities

Research and configure systems to improve processes, add efficiencies, and promote patient safety.
Apply clinical or business knowledge, expertise, and licensure to inform workflows and system design and support end users.
Promote effective use and benefits of healthcare systems, applying sound software-design heuristics.
Seek process improvements and demonstrate innovative thinking while adapting positively to change.
Take responsibility for actions, correct mistakes, and follow service excellence standards, IS Standards of Behaviors, governance, and performance management processes.
Build partnerships with stakeholders, end users, and colleagues and communicate effectively.
Apply appropriate systems development lifecycle methods to develop, test, deploy, and evaluate ongoing maintenance needs.
Manage projects effectively and follow project management principles and systems development lifecycle practices.
Create and maintain documentation, develop test scripts, and ensure system builds meet departmental standards and receive end-user approval.
Provide on-call support and interact with clients.
Follow software lifecycle standards and contribute to patient safety and quality initiatives.
At more advanced levels, mentor junior analysts and lead projects.