EPIC Applications Analyst (1-4): Hospital Billing Admin and Hospital Billing Claims - IT Services - Full Time

SolutionHealth • Remote - NH, WY

5d • Remote

About The Position

SolutionHealth is seeking an Epic Application Analyst with expertise in Hospital Billing (HB Admin or HB Claims Certification required). This role is crucial for implementing, developing, and maintaining the Epic system and associated third-party systems. Analysts at levels 1-4 will have increasing responsibilities and independence, providing on-call support, interacting with clients, and ensuring compliance with software lifecycle standards. The position requires strong critical thinking, problem-solving skills, and the ability to build partnerships. The role is primarily remote with occasional travel requirements. The IT department at SolutionHealth is described as diverse, strategic, and innovative, focusing on patient care, community needs, clinician support, and improving outcomes, safety, and quality.

Requirements

• Epic Hospital Billing with HB Admin or HB Claims Certification Required.
• Epic Build experience required.
• Must participate in completing the Epic Sphinx test.
• Analysts work at various levels, from entry-level (I) to expert (IV), with increasing responsibilities and independence.
• Requires strong critical thinking, problem-solving skills, and the ability to build partnerships with customers and colleagues at all levels.
• General schedule Monday-Friday, Eastern time business hours with some flexibility.
• This position participates in an on-call rotation to support application needs.
• Occasional requirements to cover special events/staff requirements during hours outside those generally worked may be necessary.
• This position requires an appropriate virtual home office environment, working remotely.
• The role routinely uses standard office equipment such as computers and mobile devices.
• Travel is occasionally required to support business requirements for Go-Live installations or training which may require travel by air, vehicle, or train.
• Demonstrates a solid understanding of heuristics in software design and incorporates questions and design elements in daily work.
• Demonstrates a commitment to service excellence, following IS Standards of Behaviors, governance, and performance management processes.
• Demonstrates general knowledge of systems development life cycle by applying appropriate methods to develop, test, deploy and evaluate ongoing maintenance needs.
• 4-year Bachelor's Degree or combination of relevant education & experience may be considered in lieu of Bachelor's Degree.
• Training in, or demonstrated aptitude in analytical abilities required as appropriate for role area.
• Experience as analyst implementing and testing vendor packaged software applications OR healthcare operational experience in area of application preferred or required depending on Analyst level.
• Certification requirements and depth of Epic experience varies depending on the Analyst level.
• All analyst levels require prior Epic experience (end user or analyst).
• Epic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels.
• If Epic training is required, results must meet department expected outcomes regarding completion time frame, overall scoring, and other aspects of training status completion.
• Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.
• Experience in a healthcare setting required.
• Active vendor training status required.
• Can work under pressure with competing priorities and rapidly changing situations.
• Must be able to complete work through continuous use of a computer to perform job responsibilities.
• Must be able to communicate frequently and effectively with others verbally, in writing, and by virtual meetings (including camera).

Nice To Haves

• If an applicant has only one of these credentials (HB Admin or HB Claims), they may be required to obtain the additional certification/proficiency within their first six months in the role.

Responsibilities

• Independently research and configure systems to improve processes, add efficiencies, and promote patient safety.
• Promote the effective use and benefits of healthcare systems by leveraging applicable clinical/business knowledge, expertise, and licensure to inform workflow and system design, and to support end users.
• Embrace change positively, seek process improvements, and demonstrate innovative thinking.
• Take responsibility for actions, correct mistakes, and adhere to service excellence standards.
• Build partnerships with stakeholders, end users, and colleagues, ensuring effective communication and support.
• Demonstrate general knowledge of systems development life cycle by applying appropriate methods to develop, test, deploy and evaluate ongoing maintenance needs.
• Manage projects effectively, understand system development life cycles, and follow project management principles.
• Create and maintain thorough documentation, develop test scripts, and ensure builds meet departmental standards and end user approval.
• Provide on-call support for application needs.
• Support application needs during special events or staff requirements outside of general working hours.
• Participate in an on-call rotation.

Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree