Epic Phoenix Analyst
About The Position
This role supports Epic Phoenix within Sutter Health’s transplant program, focusing on optimizing and standardizing workflows across outpatient transplant operations. The analyst will assess current-state processes, identify inefficiencies, and design improved workflows across referrals, evaluation, waitlist management, and longitudinal care. This is not a ticket-based support role. It requires hands-on experience with implementation-level workflow development and optimization and the ability to operate as an independent contributor. In the first 90 days, the analyst will learn current Epic and transplant workflows, build relationships with transplant stakeholders, conduct current-state workflow assessments, and deliver actionable recommendations to improve efficiency, care coordination, and patient experience.
Requirements
- Epic Phoenix certification
- Epic Ambulatory OR ClinDoc certification
- 5+ years of Epic application analyst experience in healthcare environments
- Experience with multi-organ transplant centers across healthcare organizations
- Experience with Epic Phoenix implementation, workflow design, and optimization (not just support)
- Experience in outpatient transplant workflows including referrals, evaluation, and waitlist management
- Ability to work independently and drive initiatives with minimal oversight
- Experience with cross-functional coordination, escalation, and project support
- Proficiency in workflow analysis, process improvement, and operational standardization
Nice To Haves
- Experience with Epic Phoenix billing workflows or revenue cycle integration (strong plus)
- Experience training end users and supporting adoption of Epic workflows
- Experience working within large health systems or enterprise EHR environments
- Ability to support change management and stakeholder alignment initiatives
- Experience partnering with clinical, operational, and IT stakeholders
Responsibilities
- Support Epic Phoenix within Sutter Health’s transplant program
- Focus on optimizing and standardizing workflows across outpatient transplant operations
- Assess current-state processes
- Identify inefficiencies
- Design improved workflows across referrals, evaluation, waitlist management, and longitudinal care
- Operate as an independent contributor
- Learn current Epic and transplant workflows (First 90 Days)
- Build relationships with transplant stakeholders (First 90 Days)
- Conduct current-state workflow assessments (First 90 Days)
- Deliver actionable recommendations to improve efficiency, care coordination, and patient experience (First 90 Days)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
