EPIC App Coord - Healthy Planet

Piedmont Healthcare Inc. • Atlanta, GA

12d

About The Position

The position of Application Coordinator is responsible for the design, build, testing, validation, and ongoing support of clinical and/or revenue cycle applications. This position is responsible for obtaining the appropriate Epic certification and maintaining an in-depth knowledge of the software functionality and acquiring knowledge of the clinical or revenue cycle workflows to be implemented on the system. The Application Coordinator is responsible for being on-call periodically on a 24/7 basis to provide tier III level support of the Epic clinical and/or revenue cycle applications. This position is responsible for the implementation of configuration changes to the Epic system as approved by the appropriate committee. Jointly with each other and with the clinical / financial department representatives, they design a future-state workflow and build the system to support the new workflow. The Application Coordinators work with each other across interdisciplinary workgroups, to accomplish these goals as a team. The Application Coordinator is a representative of the Information Services team and is responsible for establishing and maintaining critical business relationships with fellow Piedmont co-workers, physicians and all others who use or interact with the Epic application suite.

Requirements

• Bachelor’s degree or current clinical licensure in nursing, radiology, pharmacy, respiratory or related field.
• In lieu of degree or clinical licensure, four (4) years of experience in business administration, information technology or science, healthcare or related field.
• Three (3) years of healthcare or IT experience.
• One (1) year of EMR (Electronic Medical Record) application experience.
• If no degree or licensure, a total of seven (7) years of experience required.
• Current Epic certification or active Epic proficiency achieved with a score of 90.

Nice To Haves

• One (1) year working directly with Epic applications in a clinical or IS field relevant to the position is preferred.

Responsibilities

• Design, build, testing, validation, and ongoing support of clinical and/or revenue cycle applications.
• Obtain and maintain appropriate Epic certification and in-depth knowledge of software functionality.
• Acquire knowledge of clinical or revenue cycle workflows to be implemented on the system.
• Provide tier III level support of Epic clinical and/or revenue cycle applications on a periodic 24/7 on-call basis.
• Implement configuration changes to the Epic system as approved by the appropriate committee.
• Design future-state workflows and build the system to support new workflows in collaboration with clinical/financial department representatives.
• Work with other Application Coordinators across interdisciplinary workgroups to achieve goals as a team.
• Act as a representative of the Information Services team.
• Establish and maintain critical business relationships with Piedmont co-workers, physicians, and others who use or interact with the Epic application suite.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level