Epic Ancillary Apps Manager

TEKsystemsCity of Ithaca, NY
$85 - $100Remote

About The Position

The Epic Patient Access Applications Manager oversees the strategic direction and management of the Epic team. This role involves leveraging expertise in Epic applications to optimize workflows, improve patient care, and manage complex projects. The manager will lead a high-performing team, foster client and vendor relationships, and effectively manage change initiatives to align with organizational goals.

Requirements

  • Experience leading and managing a team of multiple analysts across Epic Ancillary modules
  • Experience working with Optime/Anesthesia, Cupid, Radiant, Lumens
  • Experience with Epic Foundation and Community Connect installs
  • Experience working in fast-paced environments
  • Bachelor’s degree in healthcare information technology, Business, Health Administration, Engineering, or related field
  • Demonstrated success leading the design, development, configuration, support, and adoption of medium to large-scale solutions
  • Demonstrated success in influencing and supporting operational partners with organizational change management
  • Demonstrated success in leading the improvement of platforms, standards, and processes
  • Demonstrated success managing projects within budget, vendors, partners, and/or managed services
  • 5 years of progressive experience in IS or Informatics project, product, and solution delivery
  • 2 years of progressive leadership experience within healthcare IT or Informatics

Nice To Haves

  • Master's Degree in Healthcare Information Technology, Business, Health Administration, Engineering, or related field
  • Vendor certifications (e.g. Epic) as relevant for the position

Responsibilities

  • Leverage expertise in Epic applications to optimize workflows, improve patient care, and manage complex projects
  • Lead a high-performing team, foster relationships with vendors, and effectively manage change initiatives to align with organizational goals
  • Oversee the strategic direction and management of the Epic Ancillary team
  • Leverage knowledge of Epic Foundation and Epic Ambulatory applications to optimize workflows and improve patient care
  • Lead a high-performing team of professionals to manage day-to-day operations and solution delivery
  • Manage complex projects, ensuring timely delivery and adherence to timelines and budgets
  • Foster strong relationships with other leaders, customers, and third-party vendors to maximize the value of investments
  • Effectively manage change initiatives, minimizing disruption and maximizing adoption
  • Partners with connect program manager to assist in connect program development

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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