Epic Analyst – Revenue Cycle & Access
About The Position
At MaineGeneral Health, we're committed to delivering an exceptional patient experience—from scheduling an appointment through final payment. We're seeking Epic Analysts – Revenue Cycle & Access to join our Information Technology team and help optimize Epic applications that support patient access, registration, scheduling, billing, coding, claims management, and revenue cycle operations. If you're passionate about healthcare technology, process improvement, and delivering solutions that strengthen financial performance while improving the patient experience, we'd love to have you on our team. Epic Analysts partner with operational leaders, Patient Access, Revenue Cycle, Finance, Coding, and Clinical departments to analyze workflows, configure Epic applications, implement enhancements, and provide ongoing application support. This role ensures Epic solutions support efficient operations, regulatory compliance, and a seamless financial experience for patients and staff.
Requirements
- As part of the selection process, candidates will be required to complete the Epic Sphinx Assessment. Assessment results will be considered alongside relevant experience, interview performance, and organizational needs as part of a holistic evaluation process.
- Required Epic certification required within 12 months of hire (domestic travel required to obtain certification).
- Experience supporting healthcare applications, patient access, revenue cycle, finance, or healthcare operations.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and collaboration abilities.
Nice To Haves
- Bachelor's degree in Information Technology, Healthcare Administration, Business, Finance, or a related field (or equivalent combination of education and experience).
- Employees hired into this role as part of the initial Epic implementation may be hired prior to obtaining Epic certification and will complete required certification through organization-sponsored Epic training.
Responsibilities
- Partner with Patient Access, Revenue Cycle, Finance, Coding, and operational leaders to improve workflows and optimize Epic functionality.
- Configure, build, test, and implement Epic application enhancements.
- Analyze business processes and recommend technology solutions that improve operational efficiency and financial performance.
- Troubleshoot application issues and provide ongoing production support.
- Participate in Epic upgrades, optimization initiatives, and new application implementations.
- Develop workflow documentation, testing plans, training materials, and system specifications.
- Ensure Epic configurations support regulatory compliance, payer requirements, and organizational policies.
- Collaborate with interdisciplinary teams to improve scheduling, registration, billing, coding, claims management, and patient financial workflows.
Benefits
- quality health, dental, and vision benefits
- wellness programs and resources
- industry-leading leave for new parents
- A generous earned time plan
- Employee Assistance Program for employees and anyone in their household
- Access the wages you’ve already earned before payday with Payactiv
- Tuition Reimbursement
- up to 2% of eligible pay in 403(b) company-matching contributions
- another 2% in the 401(a) retirement income plan
- Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
- short-term and long-term disability insurance
- variety of leadership-supported programs and learning and development resources
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
