Epic Analyst II - Epic Certification Required (ADT, Prelude or RTE)

NYU Langone Health•New York, NY

About The Position

The Epic Systems Analyst 2 is responsible for in-depth knowledge of assigned Epic System software. He/she conducts regular day-to-day communication, reviews the software, demonstrates a deeper understanding of business operations, and works with Epic, the Project Team(s), NYULMC Business Representatives/Subject Matter Experts, and end users to tailor the system to fit the organizations needs. The Epic Systems Analyst 2 routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Epic software; is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications; and will design, build, test, install and maintain those solutions. The Systems Analyst 2 is expected to use critical thinking skills in providing systems solutions to meet business needs.

Requirements

Effective oral, written communication and follow-up skills.
Strong interpersonal relationship skills.
Strong desktop tool usage including Word, Excel, and PowerPoint.
Self-motivated, detail-oriented , problem solver.
Requires 1-3 years of relevant experience and BA/BS Degree or equivalent.
Must maintain certification in at least 1 Epic application.
Minimal implementation and/or support experience desired.

Nice To Haves

Healthcare experience desirable but not required.
Qualified candidates must be able to effectively communicate with all levels of the organization.

Responsibilities

Analyze data conversion needs.
Work with Application Managers/Directors/etc. and the entire Project Team, to collect, analyze and document business operations and workflow.
Actively participate and contribute in meetings, including supporting meeting facilitation.
Participate in disaster recovery measures.
Ensures all quality assurance processes are followed, including change management and testing efforts.
Support the training team by keeping trainers abreast of new functionality and system changes.
Communicate effectively across all impacted teams associated with task assignments.
Analyze new functionality in new releases to identify impact.
Demonstrates an understanding of interface requirements and testing.
Provide assigned on-site support during go-lives and system upgrades.
Complete all tasks in a timely manner with accurate documentation.
Collaborate effectively with Epic using Sherlock or other appropriate tools.
Collaborate effectively with colleagues and across teams to achieve the completion of tasks.
Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis.
Make recommendations, review and test changes, enhancements, and each new release as assigned.
Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.