Epic Ambulatory/Phoenix Analyst
About The Position
Support Epic Ambulatory and Phoenix applications in a fast-paced healthcare environment. The analyst independently manages multiple priorities and drives projects from requirements through implementation. Work includes application support, workflow analysis and design, building and optimizing Epic functionality, troubleshooting production issues, and partnering with clinical and operational stakeholders to improve workflows. The role supports clinical documentation, navigators, SmartForms, rules, decision support, and care coordination tools. It is fully remote and described as a contract position based out of Boston, Massachusetts. The role offers an enterprise-level Epic environment with a mix of support, optimization, and enhancement work, high visibility with clinical and operational teams, and autonomy to make a direct impact on patient care and provider workflows. The stated pay range is $75.00–$85.00 per hour. Eligible benefits for this temporary role may include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) retirement plan; life insurance; short- and long-term disability; a health spending account; transportation benefits; an employee assistance program; and time off or leave. Benefits eligibility and availability are subject to the stated terms.
Requirements
- At least 5 years of Epic analyst experience.
- Strong Epic Ambulatory experience.
- Hands-on experience supporting Epic Phoenix.
- Ability to independently own work from analysis through implementation.
- Strong problem-solving and critical-thinking skills.
- Experience managing multiple projects and competing priorities.
- Excellent communication and stakeholder management skills.
- Ability to balance 10 or more active work efforts at a time.
Nice To Haves
- Epic certification(s).
- Transplant workflow experience.
- Experience within large healthcare organizations.
- Experience supporting operational, enhancement, and optimization work.
Responsibilities
- Support Epic Ambulatory and Phoenix applications.
- Gather requirements, analyze workflows, and design solutions.
- Build, test, implement, and optimize Epic functionality.
- Troubleshoot production issues and provide operational support.
- Manage multiple concurrent projects and enhancement efforts.
- Partner with clinical and operational stakeholders to improve workflows.
- Support clinical documentation, navigators, SmartForms, rules, decision support, and care coordination tools.
- Independently own work from analysis through implementation.
Benefits
- Medical, dental, and vision coverage, subject to eligibility and plan terms.
- Critical illness, accident, and hospital coverage, subject to eligibility and plan terms.
- 401(k) retirement plan with pre-tax and Roth post-tax contributions available, subject to eligibility and plan terms.
- Voluntary life and AD&D insurance for employees and dependents, subject to eligibility and plan terms.
- Short- and long-term disability coverage, subject to eligibility and plan terms.
- Health Spending Account (HSA), subject to eligibility and plan terms.
- Transportation benefits, subject to eligibility and plan terms.
- Employee Assistance Program, subject to eligibility and plan terms.
- Time off/leave, including PTO, vacation, or sick leave, subject to eligibility and plan terms.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
