EP Medical Assistant

Saint Luke's Health System • Kansas City, MO

7d

About The Position

The EP Medical Assistant supports patients and providers in Saint Luke’s outpatient Electrophysiology clinic, which diagnoses and manages cardiac rhythm disorders. The role combines direct patient support, diagnostic monitoring, follow-up, communication, and care coordination to help maintain efficient clinic operations and a positive patient experience. The Medical Assistant works with physicians, advanced practice providers, nurses, and clinic staff and supports patients undergoing cardiac monitoring and treatment for cardiovascular conditions.

Requirements

• Two years of applicable experience.
• Cert Nurse Aide (MO) certification through the Missouri Division of Health and Human Services, Family Care Safety Registry, or Missouri Department of Health & Senior Services.

Responsibilities

• Prepare patients for appointments and provider visits.
• Complete patient follow-up as requested by providers.
• Triage patient phone calls and address patient concerns according to clinic protocols.
• Conduct and scan Holter monitors; assist with monitor placement and processing.
• Perform transtelephonic phone checks.
• Document patient information accurately in the electronic medical record (EMR).
• Coordinate communication among patients, providers, and care teams.
• Coordinate testing and communicate results as directed.
• Support efficient clinic workflows and patient care operations.
• Provide excellent customer service and compassionate patient care.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed