Environmental Services Technician II, Northwest Community Hospital, Evening

Endeavor Health•Arlington Heights, IL

2d•Onsite

About The Position

This position performs patient room and ancillary area daily cleaning according to departmental and corporate standards. This includes all isolation/terminal cleaning of rooms (including negative pressure/airborne) and cleaning of any equipment used in patient rooms. The role ensures customer service quality standards are achieved and maintained by the Environmental Services Department. The technician is responsible for daily cleaning, disposal of soiled linens and garbage, and maintaining housekeeping carts and equipment. They will utilize and mix cleaning chemicals safely and cost-effectively, ensuring all bottled chemicals are labeled. The role also involves maintaining adequate supplies of paper products, hand soap, seat covers, sanitary napkins, and sharps containers, and removing/replacing full sharps containers. The technician may access secured medication storage locations for job-related functions. A positive, customer service-minded environment is fostered through teamwork, enthusiasm, pride in work, and a positive work attitude. Daily communication with the manager is expected to exchange information, resolve concerns, and maintain customer service standards. The technician will observe and report any equipment, furniture, fixtures, carpet, curtains, and walls in need of repair. Adherence to all Northwest Community Hospital standards, policies, and procedures is required.

Requirements

Prefer high school graduate or equivalent.
Previous hospital experience preferred.
Knowledge of and experience with the correct use of body mechanics.
The ability to interact effectively with internal and external customers.
The communications skills necessary to understand written and verbal instructions.
The organizational skills necessary to coordinate, prioritize and accomplish multiple work assignments.
The ability to work on call and overtime when necessary, including all holidays.

Responsibilities

Performs patient room and ancillary area daily cleaning per departmental and corporate standards.
Performs all isolation/terminal cleaning of rooms (including negative pressure/airborne).
Cleans any equipment, except rental, used in patient rooms and ancillary areas.
Disposes of soiled linens and garbage.
Ensures housekeeping cart and equipment is clean and orderly on a daily basis.
Utilizes/mixes cleaning chemicals in a cost effective and safe manner, closely following all instructions and safety specifications.
Ensures all bottled chemicals are labeled on a daily basis.
Maintains adequate supplies of paper products, hand soap, seat covers, sanitary napkins, sharps containers etc. in assigned areas on a daily basis.
Removes and replaces all full sharps.
May be authorized to access secured medication storage locations to perform job related functions.
Provides a positive customer service minded environment by stressing, through example, teamwork, personal enthusiasm, pride in work, and a positive efficient work attitude.
Communicates daily with manager assigned to area to ensure information is exchanged, any concerns are resolved and customer service standards are achieved and maintained.
Observes and reports any equipment, furniture, fixtures, carpet, curtains, and walls in need of repair, on a daily basis.
Adheres to all Northwest Community Hospital standards, policies, and procedures.