Environmental Services Technician I

Advocate Health

7d•$19 - $28

About The Position

The Environmental Services Technician I cleans and disinfects assigned areas in the hospital and/or off-site facilities, which may include patient rooms, offices, meeting rooms, restrooms, elevators, stairwells, and other spaces. The position uses appropriate cleaning solutions, equipment, and department procedures to maintain a clean, orderly, safe, and attractive environment for patients, visitors, and associates. It also supports room turnover after patient discharges, handles linens and waste, replenishes supplies, and responds to emergency spills as requested. The technician provides courteous customer service, protects confidential patient and departmental information, follows infection-control and safety requirements, and reports hazards or equipment needing repair. The role includes moving equipment and furniture, cleaning floors and carpets, preparing cleaning solutions, and arranging rooms or furniture as needed. The technician is also responsible for required training, professional development, attendance, and punctuality.

Requirements

High school diploma/GED or equivalent work experience.
Ability to operate small electrical equipment, such as vacuum cleaners.
Excellent customer service skills.
Ability to communicate effectively in English for essential job activities, including reading and understanding chemical labels and safety materials.
Ability to walk, stand, bend, climb, and lift throughout the workday.
Ability to lift up to 35 pounds without assistance; for heavier lifts, use lifting equipment or lift with another associate when available.

Nice To Haves

Basic computer skills.

Responsibilities

Clean and disinfect assigned areas, including patient rooms, offices, meeting rooms, restrooms, elevators, stairwells, and other hospital or off-site spaces.
Operate cleaning equipment and use chemicals and cleaning solutions in accordance with department procedures and safety policies.
Maintain work areas in an orderly, clean, and safe condition.
Provide courteous service to patients, families, hospital personnel, and other contacts; use AIDET and resolve interpersonal conflicts constructively.
Maintain confidentiality and use the appropriate chain of command to address complaints, grievances, or problems.
Clean and sanitize beds, patient rooms, and washrooms after discharges; make beds with clean linen and use appropriate germicides.
Select and transport appropriate cleaning materials and supplies; replenish supplies such as paper towels, toilet tissue, and soap.
Collect waste and soiled linen, sanitize waste containers, separate regular and recyclable trash, and handle hazardous and medical waste according to procedures.
Follow Standard (Universal) Precautions, infection-control policies, handwashing requirements, and departmental procedures.
Clean or sanitize emergency spills when requested.
Prepare detergents, germicidal solutions, and other cleaning or disinfecting solutions according to established formulas; ensure containers are properly labeled.
Sweep, dust mop, and wet mop floors; spot-clean carpets and shampoo furniture, carpets, and rugs using appropriate equipment and supplies.
Move equipment and furniture for cleaning or relocation, and return items to their proper arrangement after cleaning.
Arrange furniture for meetings, workshops, and community affairs according to specifications.
Clean equipment, report equipment needing repair and safety hazards, and return unused supplies to their proper storage areas.
Clean carts and equipment and keep supplies and equipment orderly.
Attend mandatory meetings and in-services, complete annual CBTs, and pursue learning related to identified development needs.
Maintain required attendance and punctuality; request time off according to departmental guidelines and provide notice of absences as required.