Custodial Services)

Augusta Health•Fishersville, VA

21d•$18 - $25•Onsite

About The Position

The Environmental Services Team Leader supports Augusta Health’s mission and departmental goals by helping maintain a collaborative, patient-centered environment and ensuring service excellence. The role performs and oversees cleaning, servicing, and replenishing duties in assigned hospital areas so patient, medical, visitor, and administrative spaces meet established sanitation and cleanliness standards. The position is scheduled for the third shift, 11:00 PM to 7:30 AM, works every other weekend, and works holidays as scheduled, with days off as scheduled. The team leader coordinates and monitors shift operations, staffing, schedules, employee records, training, performance evaluations, and counseling. The role assigns housekeeping work, checks its completion, ensures staff have appropriate supplies and equipment, and helps prepare patient rooms for occupancy. It also conducts and documents inspections, reports repair or replacement needs, and discusses and implements housekeeping procedure changes. The team member must protect patient and staff safety, including where special patient populations may be present, and may be required to use a hospital vehicle.

Requirements

High school diploma or equivalent.
Six months of experience in the cleaning field.
Valid driver’s license. To drive an Augusta Health vehicle, must be at least 21 years old and have a Motor Vehicle Record approved by Risk Management.
Must be eligible to work in the United States and meet Virginia state employment requirements.
Knowledge of leadership principles, cleaning procedures and expectations, and applicable safety standards and practices.
Scheduling, time management, inspection, and evaluation skills.
Attention to detail and ability to lead, motivate, and multitask.

Nice To Haves

Healthcare environmental services experience; training may be provided.
Previous housekeeping-function or supervisory experience.
Courses or training in hospital housekeeping or institutional environmental management.
Prior experience in a hospital, healthcare system, or related service-oriented environment.
Familiarity with Augusta Health’s systems, workflows, or organizational culture.

Responsibilities

Write shift schedules and approve PTO and vacations, ensuring shifts are properly covered.
Advise the shift supervisor or Operations Coordinator about staff performance and personnel actions; review records and participate in supervisory meetings.
May oversee shift operations and support the smooth running of daily activities.
Train and instruct new employees, monitor their performance, and provide guidance as needed.
Keep employee records for the assigned shift current.
Complete 90-day and annual employee evaluations accurately and on time.
Recommend and participate in absence and work-performance counseling, ensuring it is fair and timely.
Assign lead employees and staff to housekeeping duties and conduct comprehensive inspections of completed work.
Ensure assignments are appropriately staffed and employees have adequate supplies and equipment.
Monitor inpatient and outpatient discharges, assign and participate in room preparation, and notify appropriate personnel when rooms are ready for occupancy.
Conduct inspections and maintain records related to hospital cleaning.
Inspect and report mechanical, structural, or electrical conditions requiring repair or replacement, and maintain and review related records.
Discuss housekeeping procedures with personnel in assigned areas and recommend and implement procedure changes.
Follow safety precautions for tools, equipment, chemicals, and supplies, keeping them inaccessible to unauthorized employees and away from unattended patient-care areas.
Maintain cleanliness and sanitation standards in assigned hospital areas.

Benefits

Medical, dental, and vision insurance coverage.
Retirement savings plans and financial wellness support programs.
Earned Wage Access Program for eligible team members.
Paid time off and flexible scheduling.
Career development and advancement opportunities.
Personalized onboarding, dedicated preceptors, and ongoing educational support.
Tuition reimbursement and access to onsite childcare.
Free onsite parking, 24/7 armed security, a Health Fitness Reimbursement Program, an onsite credit union, and an onsite pharmacy.
Competitive pay with shift and weekend differentials.
Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues.