Custodial Services)

Augusta Health Careers•Fishersville, VA

21d•Onsite

About The Position

The Environmental Services Team Leader supports Augusta Health’s mission and departmental goals by overseeing housekeeping operations and service excellence. The role helps maintain a collaborative, patient-centered environment and ensures assigned hospital areas are cleaned, serviced, and replenished in accordance with sanitation and cleanliness standards. The Team Leader may oversee the shift’s daily activities, assign employees to housekeeping duties, ensure assignments are staffed and supplied, and monitor work quality and completion. The position is scheduled for the third shift, 11:00 PM to 7:30 AM, works every other weekend and holidays as scheduled, and has days off as scheduled. The role includes scheduling and personnel responsibilities, such as preparing shift schedules, approving time off, maintaining employee records, training and guiding employees, completing performance evaluations, and recommending or participating in attendance and performance counseling. The Team Leader conducts inspections and maintains records related to hospital cleaning, monitors room preparation after patient discharges, and reports mechanical, structural, or electrical conditions requiring repair or replacement. The position may require driving a hospital vehicle, subject to age and motor vehicle record requirements. Team members must take appropriate precautions to protect patients, visitors, and employees from tools, equipment, chemicals, and supplies, including when working around special patient populations. The role requires knowledge of leadership principles, cleaning procedures, and safety practices, as well as scheduling, inspection, communication, and multitasking abilities.

Requirements

High school diploma or equivalent.
At least 6 months of experience in the cleaning field.
Valid driver’s license.
To drive an Augusta Health vehicle, must be at least 21 years old and have a Motor Vehicle Record approved by Risk Management.
Must be eligible to work in the United States and meet Virginia state employment requirements.
Knowledge of leadership principles.
Understanding of cleaning procedures and expectations.
Knowledge of and adherence to safety standards and practices.
Scheduling and time-management skills.
Inspection and evaluation skills.
Keen attention to detail.
Ability to lead and motivate others.
Ability to multitask.

Nice To Haves

Healthcare environmental services experience; training may be provided.
Previous housekeeping or supervisory experience.
Courses in hospital housekeeping or institutional environmental management.
Prior experience in a hospital, healthcare system, or related service-oriented environment.
Familiarity with Augusta Health’s systems, workflows, or organizational culture.

Responsibilities

Write shift schedules and approve PTO and vacations, ensuring shifts are properly covered.
Advise the shift supervisor or Operations Coordinator about staff performance and other personnel matters; review records and attend supervisory meetings.
Oversee shift operations and support the smooth completion of daily activities.
Train and instruct new employees, monitor performance, and provide guidance as needed.
Keep employee records for the shift current.
Complete 90-day and annual employee evaluations accurately and on time.
Recommend and participate in absence and work-performance counseling, ensuring counseling is fair and timely.
Assign lead employees and staff to housekeeping duties.
Conduct comprehensive inspections to verify completion of work assignments and review related records.
Ensure assignments are adequately staffed and employees have appropriate supplies and equipment.
Monitor inpatient and outpatient discharges; assign and participate in room preparation and notify appropriate personnel when rooms are ready for occupancy.
Conduct inspections and maintain records related to hospital cleaning.
Inspect and report mechanical, structural, or electrical conditions requiring repair or replacement, and maintain and review related records.
Discuss housekeeping procedures with personnel in assigned areas and recommend and implement procedural changes.
Use appropriate precautions to keep tools, equipment, chemicals, and supplies from creating hazards or being accessible to unauthorized or untrained individuals.
Demonstrate knowledge and skills needed to support the safety of special patient populations where present.
Drive a hospital vehicle if required and authorized.

Benefits

Medical, dental, and vision coverage.
Retirement savings plans and financial wellness support programs.
Earned Wage Access Program for eligible team members.
Paid time off.
Flexible scheduling.
Career development programs and advancement opportunities.
Personalized onboarding with dedicated preceptors and ongoing educational support.
Tuition reimbursement.
Onsite childcare.
Free onsite parking.
24/7 armed security.
Health Fitness Reimbursement Program.
Onsite credit union and pharmacy.
Competitive pay with shift and weekend differentials.
Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues.