Environmental Services Team Lead

Cleveland Clinic•Great Barrington, MA

21h•Onsite

About The Position

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation. Cleveland Clinic’s Environmental Services (EVS) Department is consistently ranked among the highest-performing EVS teams in healthcare. As a Team Lead, you will help create the clean, comfortable, and safe environment our patients expect by ensuring all assigned areas are properly maintained, stocked, and organized. In this role, you will lead a team of Environmental Service Area or Floor Technicians, providing daily guidance, orientation, and training. You will collaborate with other EVS Team Leads and supervisors to coordinate work across all settings, ensuring a clean, safe, and well-maintained environment. As a knowledgeable resource on EVS responsibilities, your efforts play an essential role in enhancing the facility’s appearance and supporting caregivers in delivering an exceptional patient experience.

Requirements

High School Diploma or GED
Ability to provide direction on departmental policies and procedures, various cleaning and patient hospitality techniques, proper use and storage of cleaning agents, chemicals, and cleaning equipment
One year of experience in an environmental services or housekeeping role with strong customer service skills
Ability to be flexible with work assignments
Demonstrated ability to collaborate with others through teamwork

Nice To Haves

Previous healthcare cleaning experience

Responsibilities

Orient and train caregivers.
Assist with scheduling to ensure resource availability and reassign schedules as needed.
Inform supervisor of performance concerns and policy violations.
Follow and assist with adherence to policies and procedures on patient isolation and Environmental Services standards.
Ensure compliance with hospital-wide and departmental safety requirements.
Collaborate with Environmental Services Team Leads and management to maintain a sanitary, safe environment.
Clean various areas including patient rooms, exam rooms, offices, waiting areas, public restrooms, discharge rooms, and surgical/non-surgical rooms.
Stock paper items and other supplies in patient rooms, exam rooms, and restrooms.
Perform daily cleaning tasks such as dust mopping, vacuuming, gum removal, and buffing hard floor surfaces.
Complete waste stream removal, including general waste, recycling, and infectious waste.
Perform other duties as assigned.