Environmental Services Supervisor

ABC Recovery Center•Indio, CA

2d•Onsite

About The Position

ABC Recovery Center is seeking a dedicated Environmental Services Supervisor to lead our Environmental Services team. This role plays a critical part in ensuring the facility meets the highest standards of cleanliness, sanitation, and safety. The Supervisor will oversee daily operations, supervise staff, and contribute to creating a welcoming and compliant environment that supports recovery and wellness for clients and staff. The position involves direct supervision of staff, including performance oversight, coaching, training support, inventory management, and coordination with management.

Requirements

Minimum of two (2) years of experience in environmental services, housekeeping, janitorial, or custodial services role.
Minimum of one (1) year Supervisory experience overseeing staff performance, training, and quality assurance.
Experience working with OSHA regulations, infection control standards, and approved chemical handling protocols.
High School Diploma or GED.
Must hold current CPR and First Aid certification or obtain certification within 30 days of hire (training provided by employer).
Valid California identification card or driver’s license issued by the California Department of Motor Vehicles.
Successful completion of FBI/DOJ fingerprint clearance, negative TB test, and pre-employment drug screening, consistent with regulatory requirements.
Ability to work flexible hours, and weekends shifts as operationally required.
Adhering to the Company’s drug free workplace standards and all DHCS licensing requirements.
Employees in recovery from substance use must maintain a minimum of two (2) years of continuous sobriety, consistent with SUD program standards for client facing, safety sensitive, and supportive care roles.
Knowledge and understanding of OSHA standards, infection control practices, and workplace safety protocols.
Ability to safely operate, maintain, and demonstrate proper use of custodial equipment, including floor scrubbers, buffers, and pressure washers.
Ability to supervise staff, provide feedback, coaching, and on the job instruction by modeling best practices and ensuring adherence to established procedures.
Strong attention to detail, time management, and ability to follow written and verbal instructions.
Ability to prioritize tasks, manage time effectively, and respond to changing operational needs.
Professional communication and customer service skills when interacting with staff, clients, and visitors.
Working knowledge of HIPAA, confidentiality standards, and regulatory requirements applicable to licensed SUD treatment facilities.
Ability to stand and walk for extended periods while performing cleaning, maintenance, and support tasks throughout the facility and grounds.
Ability to frequently climb stairs, including moving between building levels, responding to operational needs, and supporting emergency situations within the facility.
Ability to lift, carry, push, and/or pull furniture, equipment, tools, supplies, and materials weighing up to 50 pounds.
Ability to safely perform repetitive physical activities including bending, stooping, kneeling, crouching, reaching, climbing, grasping, and manual handling of tools and equipment.
Ability to safely use ladders, step stools, and maintenance equipment to access elevated areas such as ceiling fixtures, vents, fans, and exterior surfaces.
Ability to operate hand tools, cleaning equipment, pressure washers, and basic maintenance tools while maintaining situational awareness and adhering to safety protocols.
Ability to respond appropriately during facility emergencies and follow established emergency response and safety procedures as required by the position.
Performing CPR and other emergency response procedures as required by the position, following training and organizational protocols.
Ability to visually monitor work areas, equipment condition, and facility surroundings to identify maintenance needs, safety hazards, and cleanliness issues, with or without reasonable accommodation.
Ability to read labels, safety signage, maintenance instructions, work orders, and inspection materials accurately.
Ability to communicate clearly and effectively with supervisors, coworkers, staff, visitors, and contractors verbally and in writing, with or without reasonable accommodation.
Ability to receive, understand, and follow verbal and written instructions related to maintenance tasks, safety procedures, and emergency responses.
Ability to report safety concerns, maintenance issues, and completed work accurately and in a timely manner.

Nice To Haves

Experience in a healthcare or behavioral health environment.
Bilingual in English and Spanish (read, write, and speak proficiently).
Coursework or training in environmental services, facilities management, safety, or infection control.

Responsibilities

Supervise daily operations of the Environmental Services department to ensure all tasks meet facility standards and cleaning protocols, regulatory expectations, and OSHA requirements.
Provide coaching, guidance, corrective feedback, and on-the-job support to Environmental Service Specialists (ESS) to maintain consistent quality and performance.
Train new ESS staff on facility standards and procedures, safety rules, and infection control practices.
Monitor and maintain inventory of cleaning supplies, chemicals, and equipment.
Submit supply requests to management before stock runs low.
Ensure proper labeling and storage, and usage of cleaning chemicals per OSHA guidelines.
Ensure Environmental Services equipment is cleaned, stored, maintained, and repairs or replacement needs are promptly reported.
Perform ESS duties as needed to support Environmental Services team.
Sweep, mop, scrub, vacuum, and polish floors as applicable in all assigned areas.
Dust, clean, and sanitize surfaces throughout the facility.
Clean windows, mirrors, and glass partitions using appropriate tools and solutions.
Disinfect restrooms, including toilets, sinks, fixtures, and floors; restock all consumable supplies.
Shampoo or steam-clean carpets as scheduled if applicable.
Strip, seal, finish, wax, and buff flooring according to maintenance standards.
Perform routine cleaning of dining rooms, offices, hallways, common areas, and client-occupied spaces.
Remove trash and debris from all interior and exterior receptacles; maintain cleanliness of sidewalks and outdoor areas in compliance with OSHA standards.
Use approved cleaning solutions to remove stains and maintain surface cleanliness.
Ensure all rubbish and debris are removed from buildings and surrounding walkways.
Sanitize and reset rooms after client discharge.
Ensure linens are distributed and maintained weekly.
Conduct daily walkthroughs to ensure infection control standards are met.
Ensure staff follow OSHA and facility safety procedures, including PPE compliance.
Ensure correct chemical handling and storage practices are followed.
Identify, document, report safety hazards, and take appropriate corrective action when necessary.
Assist with minor maintenance needs within scope (bulb changes, simple repairs).
Assist with moving furniture and equipment as needed.
Report facility repair needs to management.
Demonstrates strong initiative and accountability, while ensuring staff perform duties accurately, efficiently, and on time without the need of constant supervision.
Maintain confidentiality at all times.
Demonstrate professionalism in a behavioral health environment.
Ensures courteous and respectful support is provided to clients and staff.
Schedules time off in advance, begins working on time, keeps absences within guidelines, ensures work responsibilities are covered when absent, and arrives at meetings and appointments on time.
Displays courtesy and sensitivity, manages difficult or emotional customer situations, meets commitments, responds promptly to customer needs, and solicits customer feedback to improve services.
Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments, and meets attendance and punctuality guidelines.
Follows policies and procedures, completes administrative tasks correctly and on time, supports organization’s goals and values, benefits organization through outside activities, and supports affirmative action and respects diversity.
Dresses appropriately for position, maintains hygiene, and keeps self-well-groomed.
Observes safety and security procedures, determines appropriate action beyond guidelines, uses equipment and materials properly, and reports potentially unsafe conditions.