Supervisor Environmental Services

St. Charles Health System•Bend, OR

2d•$28 - $42•Onsite

About The Position

The Supervisor Environmental Services is responsible for supervision of the Environmental Services staff. The Supervisor ensures staff are providing excellent customer service and the quality of cleanliness of the building meets or exceeds the expectation of the organization. This position directly supervises staff on the campus and is the primary back up for the Environmental Services Manager. This position directly manages caregivers.

Requirements

High school diploma or GED.
1-year related experience.
Previous leadership experience.
Ability to travel to all St. Charles Health System worksites required.
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
Demonstrated ability to handle multiple priorities throughout shift while continuing to maintain high quality and effective responsiveness.
Ability to effectively interact and communicate with internal and external customers/patients/family members.
Strong team working and collaborative skills.
Ability to multi-task and work independently.
Attention to detail.
Basic experience in computer applications necessary to record time, obtain work directions, and complete assigned CBL’s.
Read and interpret department instructions, labels, manuals and work instructions to perform required housekeeping duties.
Ability to follow verbal and written communications in order to complete duties and assignments.
Basic math skills in order to calculate concentrate and solution mixtures.
Knowledge of cleaning supplies and processes
Ability to operate cleaning equipment and use approved cleaning solutions.

Nice To Haves

Associate degree.
Previous management experience.

Responsibilities

Monitors staff throughout shift to ensure adherence to guidelines and job standards to ensure facility cleanliness and sanitary guidelines are adhered to.
Responsible for quality of service provided by the department.
Inspects areas for cleanliness and then makes corrections.
Prepares, updates and manages schedules.
Reviews, updates and approves staff timecards.
Trains and mentors new hires to acclimate the new hire to the expectations of the job.
Assists in ongoing training of staff as needed.
Assist department manager in the hiring, coaching and ongoing performance management of staff
Issues corrective action as needed and follows up with caregivers to ensure performance standards are maintained.
Coordinates, prepares and delivers regular performance reviews.
Maintains regular rounding schedule with Caregivers and other hospital staff including peer Supervisors and Managers.
Monitors and ensure all direct reports are current with compliance and safety requirements.
Implements and manages safety directives and goals.
Regularly monitors staff to ensure safety guidelines are followed.
Provides and oversees team’s delivery of customer service in a manner that promotes goodwill, is timely, efficient, and accurate
Maintains positive working relationships and fosters cooperative work environment with patients, guests and other caregivers.
Orders departmental supplies and notifies management of needed supplies.
Maintains a thorough knowledge of cleaning processes, regulatory requirements, infection control policies, codes and disaster response process.
Inspects areas during shift for cleanliness and then directs staff to make proper corrections to ensure sanitation for assigned areas.
Follows guidelines and job standards established by the department manager and hospital to ensure facility cleanliness and sanitary guidelines are adhered to.
Directs and participates in Quality Improvement activities as required to improve the environment for St. Charles Health.
Inputs needed repairs into the hospital facilities maintenance software per St. Charles Health System guidelines.
Supports the vision, mission and values of the organization in all respects.
Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients, and guests.
Conducts all activities with the highest standards of professionalism and confidentiality.
Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.