Environmental Services Manager

Intermountain Health

1d•$29 - $45•Onsite

About The Position

Provides leadership, planning and day-to-day coordination for Environmental Services department and Linen Services. Maintains the standards of cleanliness and appearance as established by the facility and regulatory standards.

Requirements

Three or more years of experience as a Supervisor over Environmental or Housekeeping Services (preferred)
Demonstrated experience in Environmental Services in a hospital setting (preferred)
Demonstrated leadership experience, including effective coaching, team building, and conflict resolution skills
Demonstrated ability to plan, organize, supervise, and delegate for a facility requiring services 24 hours per day, seven days per week
Demonstrated excellent verbal and written communication skills
Demonstrated computer skills including word processing, spreadsheets, internet, and the ability to learn new software
Ongoing need to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs
Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Remain standing for long periods of time to perform work.
May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts
Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items up to 50 pounds.
For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles

Nice To Haves

Communication
Coaching
Critical Thinking
Inventory Management
People Management
Employee Training and Orientation
Team Engagement
Customer Service
Use of Software Programs and Email
Recruiting
Scheduling

Responsibilities

Coordinates department day-to-day operations, staff and resources to ensure hospital standards of cleanliness, sanitation and appearance are met.
Responsible for hiring, orienting, staff development, education, and performance management.
Builds a cohesive team and promotes employee engagement.
Ensures department operates according to Intermountain policies / procedures and other regulatory agencies including Joint Commission and Occupational Safety and Health Administration (OSHA).
Ensures department follows EVS system standard processes, guidelines, and supplies.
Monitors customer / patient satisfaction scores. Develops and implements plans to achieve desired outcomes.
Manages operating expenses for Environmental Services and Linen.
Uses resources effectively and manages expenses to meet financial goals.
Performs cleaning duties as needed based on staffing, patient loads, and time constraints.
May include responsibility for linen services.
May be asked to fill in for vacant manager positions as needed.
May be at a critical access hospital/care site or as part of the leadership team at a larger care site.