ENVIRONMENTAL SERVICES MANAGER, HOSPITAL

Compass Group•Fishers, IN

About The Position

The Environmental Services Manager is responsible for directing and overseeing the daily operations of the Environmental Services department at a fast paced 40-bed hospital. In this role, the manager coordinates and supervises a team of 7 frontline associates, supports staffing needs, and assists with training and ongoing development. The Environmental Services Manager serves as a key liaison between hospital administration and clinical departments, ensuring consistent service delivery, operational efficiency, regulatory compliance, and the highest level of customer and patient satisfaction.

Nice To Haves

2 years of EVS or housekeeping supervisory or management experience in an acute care hospital, long‑term care, senior living, or comparable healthcare environment
Demonstrated commitment to quality outcomes, patient satisfaction, and customer service excellence
Strong written and verbal communication skills with the ability to effectively engage individuals and groups
Proven problem‑solving and decision‑making abilities in both individual and team‑based settings
Ability to lead using a participative, team‑oriented management style that promotes engagement and accountability
Working knowledge of budgeting processes, expense control, and awareness of basic profit and loss (P&L) concepts
Excellent administrative, organizational, and time‑management skills with the ability to prioritize in a fast‑paced environment
Ability to perform effectively under pressure and adapt to changing priorities
CRCST or other applicable sterile processing certification preferred
Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and web‑based tools

Responsibilities

Oversees department financial performance, including monitoring expenditures, managing financial data and statistics, and ensuring operations remain within budget
Develops and recommends the departmental operating budget and drives fiscal responsibility through effective cost controls
Plans, organizes, directs, and supervises all departmental functions and daily operations
Establishes work standards, workflows, and staffing models to promote efficiency and service excellence
Develops, implements, and administers departmental policies, procedures, and quality assurance programs
Coordinates Environmental Services activities with hospital administration and interdepartmental partners
Ensures compliance with all applicable regulatory, accreditation, and safety standards
Demonstrates proactive leadership in achieving facility goals, performance plans, and quality outcomes
Leads and supports continuous improvement initiatives, including Total Quality Management (TQM) processes
Encourages staff engagement, professional development, creativity, and innovation
Additional duties as assigned