ENVIRONMENTAL SERVICES MANAGER, HOSPITAL / HEALTHCARE

Compass Group•Elk Grove Township, IL

3d•Onsite

About The Position

TouchPoint Support Services provides customer-focused support services, specializing in healthcare housekeeping, laundry processing management, patient transportation, and food service. As an Environmental Services Manager, you will assist in managing the day-to-day operational needs of the housekeeping/environmental services department at a 72-bed hospital. You will coordinate the tasks of 11 department associates and assist in training and development. You will serve as a liaison between administration and unit departments, providing the highest possible level of service.

Requirements

Must have environmental services or housekeeping experience
One to three years of supervisory/management experience
Experience in an acute care hospital or long term care facility preferred
Strong work ethic, drive, and initiative for quality and customer service
Excellent written and oral communication skills
Excellent problem-solving skills both one-on-one and in group situations
Ability to use a participative approach to managing staff
Understanding of budgeting processes and awareness of profit and loss concepts
Excellent administrative and organizational skills and the ability to prioritize
Ability to function appropriately under stressful conditions
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet

Nice To Haves

CRCST or any other applicable sterile processing certification is preferred

Responsibilities

Responsible for department’s financial data and statistics
Monitoring of unit expenditures
Develops and recommends department operating budget and ensure the department operates within budget
Coordinates housekeeping activities with other departments
Plans, organizes, directs, coordinates, and supervises functions and activities of the department
Establishes work standards and work flow
Establishes and implements policies and procedures for departmental operations
Encourages and mentor staff creativity and innovation
Ensures compliance with all regulatory agencies
Proactive in the achievement of the facility goals and objectives
Demonstrates quality leadership in meeting performance plans
Reads, develops, and administers Total Quality Management process
Additional duties as assigned