Environmental Services / Custodial Manager 1

Sodexo•West Branch, MI

1d•$48,875 - $63,250•Onsite

About The Position

Sodexo is seeking an Environmental Services / Custodial Operations Manager 2 for MyMichigan Health - West Branch located in West Branch, MI. This position will report on a mid-shift, 11:00am - 7:00pm schedule. Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience.

Requirements

Experience leading, training and managing a team
Customer service and/or guest satisfaction in a healthcare or hospitality setting
Strong leadership skills
Ability to work independently to drive program
Results and safety driven
Proficient with computers and other technology
High School Diploma or GED or equivalent experience

Responsibilities

Leading, training and managing a team
Developing and motivating a team to exceed the expectations of clients and customers in service delivery
Driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff
Follow-through with action items that impact both client and patient satisfaction
Creating a clean, healthy, and comfortable environment for hospitals
Monitoring compliance
Reaching project target dates of completion
Effectively managing projects within agreed upon timelines