About The Position

ChristianaCare is seeking a dedicated Environmental Services Associate III to help maintain a clean, safe, and sanitary environment for patients, visitors, and staff. This position plays a vital role in supporting infection prevention efforts and ensuring a positive healthcare experience through outstanding environmental services and customer service.

Requirements

  • High school diploma or equivalent preferred.
  • One year of housekeeping, environmental services, or custodial experience preferred.
  • Ability to read, write, and communicate effectively.
  • Strong understanding of customer service principles and teamwork.
  • Ability to follow departmental policies, procedures, and safety standards.
  • Ability to maintain a high level of personal hygiene and professionalism.
  • Ability to maintain patient confidentiality and privacy.
  • Strong attention to detail and commitment to cleanliness and infection prevention.
  • Ability to stand and walk for extended periods throughout the shift.
  • Ability to perform frequent bending, reaching, lifting, pushing, pulling, and carrying.
  • Ability to safely handle cleaning equipment, supplies, and waste materials.

Responsibilities

  • Clean and maintain patient rooms, offices, public spaces, and ancillary areas to established cleanliness standards.
  • Clean and disinfect isolation and precaution rooms according to infection control policies and procedures.
  • Maintain Environmental Services closets, carts, and equipment in a clean, organized, and safe condition.
  • Ensure carts and equipment are never left unattended and remove empty boxes from carts, closets, and work areas.
  • Restock paper products, soap, and other supplies throughout the facility.
  • Pick up and dispose of trash, bulk waste, infectious waste, and soiled linen according to established procedures.
  • Remove needle boxes, glove boxes, and soiled equipment from patient rooms and transport them to designated utility areas.
  • Assist with floor care activities, including cleaning, stripping, refinishing floors, shampooing carpets, and upholstery cleaning as assigned.
  • Follow all departmental safety policies, infection prevention procedures, and regulatory requirements.
  • Wear required personal protective equipment (PPE), including safety glasses at all times.
  • Report maintenance issues, damages, hazards, and unsafe conditions promptly to supervisors.
  • Handle infectious waste and hazardous materials safely and appropriately.
  • Respond promptly to Environmental Services calls, texts, and work requests when assigned.
  • Maintain work-issued phones and log into required applications at the beginning of each shift.
  • Participate in departmental meetings, training sessions, and in-service education programs.
  • Demonstrate professionalism, compassion, and a service-oriented attitude when interacting with patients, visitors, and colleagues.
  • Support departmental operations through additional duties as assigned.
  • Depending on operational needs, Environmental Services Associates may be assigned to: One-on-one employee training, Bed board coverage and weekend rotations, Password resets on work-issued devices, Furniture and equipment transport, Floor stripping and refinishing projects, Carpet, upholstery, wall, and window cleaning.

Benefits

  • health insurance
  • paid time off
  • retirement
  • an employee assistance program
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