Environmental Service Technician - Shift Lead

Aptive•Portland, OR

24d•Onsite

About The Position

The VA Portland Health Care System is looking for an Environmental Service Technician - Shift Leader to be present on-site for every scheduled shift and ensure EVS staff execute all work requirements to standard. This job involves leading and inspecting the cleaning of non-patient areas of the hospital, such as offices, hallways, and common spaces, while also performing hands-on cleaning duties as needed. The Shift Leader will be stationed at the Portland campus and is responsible for keeping things clean, sanitary, and safe for Veterans, visitors, staff, and everyone else in the building. All work will follow VA rules, infection control guidelines, and safety standards.

Requirements

At least one (1) year of experience in housekeeping services required
Demonstrated knowledge of developing and maintaining quality control processes for cleaning/custodial operations
Ability to lead, direct, and communicate effectively with a shift team
Ability to pass VA background investigation prior to starting work
Real ID required
Written and verbal proficiency in English
Strong attention to detail and a commitment to quality

Nice To Haves

High school diploma/GED preferred

Responsibilities

Be present on-site for the entirety of each scheduled shift to direct, coordinate, and oversee EVS staff in executing all assigned work requirements
Assign and prioritize daily cleaning tasks among shift staff, adjusting coverage for call-outs, staffing gaps, or urgent facility needs
Develop, implement, and maintain quality control procedures and inspection routines to verify that cleaning, sanitation, and turnover tasks meet VA and contract standards
Conduct routine walkthroughs and spot-checks of restrooms, offices, common areas, and exam rooms; identify deficiencies and ensure timely correction
Serve as the shift point of contact for clinic staff and facility management regarding cleaning requests, complaints, or urgent turnover needs
Train and mentor EVS staff on proper cleaning procedures, safety protocols, and use of approved products and equipment
Maintain and review required cleaning logs and Monthly Reporting documentation for the shift; follow up on and document any missed or incomplete cleanings with explanation
Escalate staffing, equipment, supply, or compliance issues to management promptly
Ensure restrooms are cleaned and disinfected three times daily (Mon-Fri), including sinks, toilets, urinals, partitions, dispensers, handles, vents, and mirrors using hospital-grade disinfectants; restock consumables and log service
Ensure daily floor care (sweeping, dust/damp/wet mopping, vacuuming, or buffing as appropriate) is completed in offices, hallways, corridors, common areas, elevators, and stairwells, with baseboards and edges free of residue and debris
Ensure high/low dusting of all assigned spaces, and that furniture and trash receptacles are moved/replaced as needed to clean underneath
Ensure daily terminal cleaning of vacant exam rooms at end of day, plus as-needed turnover cleaning upon clinic staff request; verify exam tables, beds, and chairs are cleaned and disinfected with VA-approved products
Coordinate weekly deep/machine-scrubbed cleaning of restroom floors and periodic elevator/stairway floor cleaning after 5:00 PM
Verify only approved cleaning products and the required microfiber cleaning system are in use across the shift
Perform hands-on cleaning duties as needed to cover gaps or maintain standards; do NOT clean desks, computers, keyboards, phones, or personal items; do NOT clean occupied exam rooms, medical equipment, or perform any direct patient care duties
Ensure trash and recycling containers are emptied, sanitized, and relined throughout all assigned areas at required frequencies (up to 4x daily in general areas, 2x daily in exam rooms)
Ensure trash/boxes marked "TRASH" near receptacles are removed and deposited in the nearest outside collection container
Verify all receptacles are left clean and free of odor, leaks, and foreign matter, and that trash containers are washed daily prior to storage
Ensure approved warning/wet floor signage is displayed in areas posing a traffic or safety hazard, and that staff clean only half a hallway/area at a time to maintain a dry, accessible path
Ensure shift compliance with all Life Safety Regulations and facility fire/disaster policies
Promptly report and respond to spills, fire hazards, safety concerns, and facility defects (leaks, loose fixtures, etc.); ensure staff do the same
Avoid damage to furniture and building structure; report and remain responsible for any damage caused by self or shift staff
Promote water and energy conservation practices among shift staff (e.g., turning off unnecessary lights)
Ensure proper use, safeguarding, and reporting of malfunction or damage of Government-furnished equipment (vacuums, mops, carts, I-Mop scrubbers, etc.); confirm equipment is stored only in designated areas
Ensure staff avoid damaging materials (e.g., steel wool, abrasive cleaners) and never place floor-use items on furniture or equipment surfaces
Maintain the Housekeeping Aide Closet (HAC) per VA policy, with no food, drink, or personal items stored there or on carts
Complete and post required cleaning logs, support accurate Monthly Reporting of cleaning frequency, and report any missed or incomplete cleanings with explanation.