Environmental Quality Manager

Pace® Analytical Services•Raleigh, NC

3d•Hybrid

About The Position

Responsible for managing the implementation of quality programs, policies, and procedures from a functional or technical perspective for a single site or multiple sites within a region or division. Provides guidance to management on quality-related matters, including performance, regulatory compliance, and data quality and usability. Pace® makes the world a safer, healthier place. We partner with clients to provide the service, science, and laboratory data needed to make critical decisions that benefit us all. Through a nationwide laboratory network, Pace® advances the science of businesses, industries, consulting firms, government agencies, and others.

Requirements

Bachelor’s degree in chemistry, biology, or a related field; AND three (3) years of quality experience; OR an equivalent combination of education, training, and experience.
Principles, practices, and techniques of quality systems and operations.
Development and implementation of quality programs, policies, and procedures.
Team leadership, employee motivation, and performance management.
Training methods related to policies and procedures.
Report writing and business communication.
Budget development and administration fundamentals.
Applicable quality standards and regulatory requirements.
Computer applications related to the work.
Effective interaction with diverse individuals, including challenging situations.
Presentation and communication techniques.
Program planning, development, and evaluation.
Proper business English, including grammar and punctuation.
Performing professional-level quality work across multiple functional areas.
Managing and administering comprehensive quality programs.
Supervising, coaching, and evaluating employees.
Applying project management and business planning methods.
Building and motivating high-performing teams.
Interpreting and applying laws, regulations, and standards.
Providing consultative support to leadership and staff.
Preparing reports, recommendations, and documentation.
Exercising sound judgment and independent decision-making.
Communicating effectively with diverse stakeholders.
Delivering effective presentations to varied audiences.
Contributing to team and organizational goals.
Building and maintaining strong working relationships.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Manage staff, including hiring, training, development, engagement, performance evaluation, compensation recommendations, and performance management.
Implement and manage quality processes, audits, and continuous improvement programs; align leadership and resources to achieve desired outcomes.
Provide input on the development and improvement of policies and procedures for assigned areas.
Advise leadership on improvements to quality-related policies, procedures, and practices.
Manage stakeholder expectations, facilitate communication on customer and business needs, and track performance metrics across all levels.
Resolve escalated, technical, or sensitive quality issues; collaborate with internal teams and external agencies as needed.
Manage departmental or functional budgets, including resource allocation and approval of expenditures.
Lead or participate in special projects by identifying priorities, coordinating activities, and evaluating outcomes.
Maintain current knowledge of quality regulations, industry trends, and applicable laws.
Contribute to departmental effectiveness through continuous improvement and active team participation.
Promote and support Pace Analytical’s mission through professional, cooperative interactions that foster a positive work environment.