About The Position

Under minimal direction, coordinates interdepartmental and interagency environmental or conservation programs and projects, serves as a liaison on related issues, and supports a division’s environmental and conservation activities. This position focuses on floodplain management activities required by the National Flood Insurance Program (NFIP) and the City’s participation in FEMA’s Community Rating System (CRS). Duties include supporting the development, tracking, and documentation of CRS information; managing outreach programs and preparing flood resilience and flood risk materials; and helping update codes, criteria, and internal procedures related to NFIP and CRS participation. The position is based at 505 Barton Springs Road in Austin, Texas. It is 40 hours per week, Monday through Friday, with the ability to telework 60% of the week after the initial training period, subject to departmental business needs. The employee may need to travel to multiple locations as part of regular duties if they meet the City’s Driver Safety Standards.

Requirements

  • Bachelor’s degree from an accredited college or university, with major coursework in a related field such as Environmental Science, Life Science, Biology, Chemistry, Engineering, Landscape Architecture, Public Administration, Business Administration, or Planning, plus six years of related experience. A master’s degree may substitute for up to two years of experience; related experience may substitute for up to four years of education.
  • Knowledge of applicable processes, techniques, and methods.
  • Knowledge of City practices, policies, and procedures.
  • Knowledge of supervisory and managerial techniques and principles.
  • Skill in handling conflict and uncertain situations.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software applications.
  • Skill in data analysis and problem solving.
  • Ability to establish and maintain effective communication and working relationships with City employees and the public.
  • Ability to work with frequent interruptions and changing priorities.
  • Ability to train others.

Nice To Haves

  • Experience with the National Flood Insurance Program (NFIP) and FEMA’s Community Rating System (CRS) Program.
  • Knowledge of the flood insurance process and federally backed flood insurance procedures.
  • Experience managing complicated programs that require extensive documentation, coordination across multiple organizations, and outreach.
  • Experience developing standard operating procedures, quality control procedures, and training materials, and communicating this information to varied audiences.
  • Excellent organization and oral, written, and presentation communication skills related to managing complex programs.
  • Familiarity with the City of Austin’s or other communities’ land development code and criteria associated with floodplain regulations and management.

Responsibilities

  • Coordinate or serve as liaison for interdepartmental and interagency issues and projects.
  • Communicate project and program information to internal and external customers.
  • Assist with management or resolution of interdepartmental and interagency conflicts.
  • Facilitate closure of litigated cases.
  • Negotiate permit or plan revisions with project engineers and contractors.
  • Develop and establish service agreements with other programs, departments, and agencies.
  • Develop and manage contracts.
  • Manage and review environmental remediation plans.
  • Provide technical advice and assistance to City management, staff, contractors, and businesses.
  • Evaluate projects, programs, and criteria.
  • Assist in developing and adopting City Code regulations, policies, and procedures.
  • Assist in developing or revising interdepartmental and interagency protocols and procedures.
  • Review and recommend revisions to City Code, rules, policies, legislative bills, technical reports, studies, and contract documents.
  • Review site plans, environmental site assessments, and stormwater or effluent discharge proposals.
  • Evaluate existing conditions, collect samples, interpret sampling data, and develop corrective action plans.
  • Educate the public and conduct presentations.
  • Assist in developing short- and long-range plans.
  • Prepare reports, memoranda, letters, RFPs, RFQs, IFBs, and standard operating procedures.
  • Assist in developing and monitoring budgets.
  • Attend City Council, Board, and Commission meetings as a City or department staff representative.
  • Respond to media requests.
  • Coordinate floodplain management activities required by the NFIP and the City's participation in FEMA's CRS.
  • Assist with developing, tracking, and documenting information required for the City's CRS participation.
  • Develop and manage outreach programs and prepare materials about flood resilience and flood risk.
  • Participate in updates to codes, criteria, and internal procedures associated with NFIP and CRS participation.
  • May provide leadership, work assignments, evaluation, training, and guidance to others.

Benefits

  • Low-cost medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Paid leave time.
  • Competitive retirement plan through the City of Austin Employees’ Retirement System.
  • Career development and professional development opportunities.
  • Work-life balance programs.
  • Wellness programs and mental health support.
  • On-site fitness centers.
  • Access to public transit and bike-friendly infrastructure.
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