Entry-Level Investigator

Ethos Risk Services • Milwaukee, WI

20d

About The Position

Ethos Risk Services is hiring a full-time Entry-Level Field Investigator to conduct insurance claims investigations, including covert surveillance and fraud detection. No prior investigation experience is necessary; the role includes a fully paid investigator training program led by industry experts, beginning with virtual classroom training and transitioning to on-the-job training. Ongoing development, support, and mentorship are provided.

The investigator conducts preliminary research, performs vehicle-based surveillance, records video evidence, and prepares detailed, court-ready reports. The role requires a reliable personal vehicle, proof of auto insurance, and a laptop, cell phone, and internet service. Assignments are generally intended to be within a reasonable driving distance, though occasional longer travel and overnight stays may be required; overnight stays are covered by the company.

Surveillance work commonly starts at 6:00 a.m. Workdays vary with activity and typically last 3–12 hours. Weekends and holidays are common workdays. This independent role often involves long periods alone in a vehicle and working in varied weather conditions while remaining alert and ready to document subjects. The company provides necessary surveillance equipment, which the employee may keep after one year of employment. The company also pays investigator licensing fees, offers pay increases at performance milestones, and provides mileage reimbursement. A background check will be conducted in accordance with local law and regulations.

Requirements

• Have an active driver's license that is not suspended or revoked.
• Provide a well-maintained, reliable personal vehicle; tinted windows are preferred.
• Provide proof of auto insurance coverage.
• Have a reliable laptop, cell phone, and internet service for communication and administrative work.
• Demonstrate strong computer and internet proficiency.
• Have excellent verbal and written communication skills.
• Remain alert and free of external distractions during surveillance, and be prepared to use videography equipment.
• Be able to travel farther than the usual assignment area and stay overnight occasionally.
• Be able to work long hours alone in a vehicle and in varied weather conditions.

Nice To Haves

• A personal vehicle with tinted windows.

Responsibilities

• Conduct preliminary investigations using social media and database research.
• Perform covert surveillance from a vehicle, tracking targets and capturing high-quality video evidence.
• Write detailed, court-ready investigative reports summarizing activity and key findings.
• Finalize case files by submitting reports and uploading video footage using a personal laptop.
• Communicate and work with a field supervisor, receiving guidance and mentorship.

Benefits

• Fully paid investigator training and ongoing development and support.
• The company pays investigator licensing fees and provides guidance through the licensing process.
• Surveillance equipment is provided and may be kept after one year of employment.
• Pay increases are available at performance milestones during training and the first year.
• Mileage reimbursement.
• Medical, dental, vision, life, and disability insurance.
• 401(k).
• Company-covered overnight stays when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed