Entry Level Door Service Technician
About The Position
Vortex Doors is seeking Service Technicians to install, repair, and maintain commercial and industrial doors and related hardware. Applicants with door-industry experience and entry-level applicants without experience are considered. The role calls for mechanical aptitude, attention to detail, problem-solving ability, and commitment to quality workmanship to meet customer needs. Technicians install and repair commercial doors, diagnose door and hardware issues, configure hardware and access control systems, and ensure work complies with safety and building-code standards. They also communicate with customers about repair processes and solutions, document service visits and completed work, troubleshoot technical problems, and perform quality checks. Additional ongoing training is provided. The position is full-time, with shifts available between 7:00 AM and 5:30 PM, Monday through Friday. Overtime and on-call hours may be required.
Requirements
- High school diploma or equivalent.
- Ability to use hand and power tools effectively.
- Excellent problem-solving and troubleshooting skills.
- Ability to perform mathematical calculations involving fractions and accurately read a tape measure.
- Good communication and customer service skills.
- Attention to detail and commitment to quality workmanship.
- Knowledge of safety regulations and adherence to safety protocols.
- Valid driver's license with a clean driving record.
- Ability to lift up to 50 pounds.
- Ability to continuously lift and bend, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools proficiently.
Nice To Haves
- At least 2 years of experience in the commercial door service industry.
- Knowledge of various door types, brands, and hardware.
Responsibilities
- Install and repair a variety of commercial doors using appropriate tools and equipment.
- Diagnose and perform routine repairs on door-related issues, including broken springs, hinges, locks, and electrical components.
- Install and configure door hardware, including locks, handles, closers, and access control systems.
- Ensure installed doors meet applicable safety and building-code regulations and standards.
- Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
- Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
- Diagnose, identify, and resolve technical door issues efficiently; communicate cost-effective solutions to customers.
- Perform quality checks on installations and repairs to ensure they meet company standards.
Benefits
- Comprehensive health benefits
- 401(k) match
- Eight company-paid holidays
- PTO
- Company-provided uniforms
- Annual boot allowance
- Industry-best training, including commercial and retail door opening, hardware, storefront glazing, manual-operated doors, dock equipment, hollow metal doors, frames, and hardware
- Strong safety culture
- Positive work environment
- Recognitions and rewards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
