Entry Level Door Service Technician

VORTEX INDUSTRIES, LLC•Columbia, SC

7d•$23 - $29

About The Position

Vortex Doors is seeking Service Technicians to join its team of door industry professionals. Applicants with door-industry experience and entry-level applicants with no experience are considered. The technician installs, repairs, and maintains commercial doors and related hardware to help ensure they operate efficiently and safely. The role calls for mechanical aptitude, problem-solving, attention to detail, and a commitment to quality workmanship and customer service. Additional ongoing training is provided.

Requirements

High school diploma or equivalent.
Ability to use hand and power tools effectively.
Excellent problem-solving and troubleshooting skills.
Ability to perform mathematical calculations involving fractions and accurately read a tape measure.
Good communication and customer service skills.
Attention to detail and commitment to quality workmanship.
Knowledge of safety regulations and adherence to safety protocols.
Valid driver's license with a clean driving record.
Ability to lift up to 50 pounds.
Physical ability to lift and bend continuously, climb ladders up to 20 feet, work on knees for extended periods, and operate power tools.

Nice To Haves

Two or more years of experience in the commercial door service industry.
Knowledge of various door types, brands, and hardware.

Responsibilities

Install and repair a variety of commercial doors using appropriate tools and equipment.
Diagnose and repair door-related issues, including problems with springs, hinges, locks, and electrical components, and perform routine maintenance.
Install and configure door hardware, including locks, handles, closers, and access control systems.
Ensure installed doors comply with applicable safety and building code regulations and standards.
Address customer inquiries, explain repair processes, and offer solutions to door-related problems.
Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
Troubleshoot and resolve technical issues with doors efficiently and communicate cost-effective solutions to customers.
Perform quality checks on installations and repairs to ensure they meet company standards.

Benefits

Industry-best training, including training in commercial and retail door openings, hardware, storefront glazing, manually operated doors, dock equipment, and hollow metal doors, frames, and hardware.
Strong safety culture.
Positive work environment.
Recognitions and rewards.
Comprehensive health benefits.
401(k) match.
Eight company-paid holidays.
Paid time off.
Company-provided uniforms.
Annual boot allowance.