Entry-Level Customer Service Representative

GEM • Fairfax, VA

5h

About The Position

We are seeking a motivated and enthusiastic Entry-Level Customer Service Representative to join our growing team. This role is perfect for individuals who enjoy face-to-face customer interaction, community outreach, and public relations, and are looking to build a career in customer service, client relations, and event marketing.
Job Overview
As a Customer Service Representative, you will serve as a key point of contact for community members and clients, delivering a positive and engaging experience. You'll support community outreach initiatives, customer engagement strategies, and promotional events, helping expand brand awareness and strengthen community relationships.

Requirements

• Strong communication and interpersonal skills
• Passion for customer service and community engagement
• Positive, outgoing attitude with a willingness to learn
• Ability to thrive in a fast-paced, team-oriented environment
• Strong problem-solving skills and attention to detail
• No prior experience required – paid training provided

Responsibilities

• Deliver outstanding customer service during in-person interactions and event-based campaigns
• Support community outreach and local engagement initiatives
• Educate customers on services, programs, and promotional offerings
• Build and maintain strong customer relationships through face-to-face communication
• Assist in executing customer engagement and brand promotion strategies
• Handle customer inquiries, concerns, and feedback with professionalism
• Participate in events, outreach activities, and promotional campaigns
• Track and document customer interactions and feedback for reporting and improvement

Benefits

• Comprehensive training in customer service, communication, and outreach strategies
• Opportunities for career growth and advancement into leadership roles
• Supportive, collaborative, and high-energy team environment
• Hands-on experience in customer relations, public relations, and event marketing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees