Entry Level Customer Service Assistant

Entertainment Travel Associates • Miami, FL

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About The Position

At Entertainment Travel Associates , we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Position Overview The Entry Level Customer Service Assistant supports customer inquiries and provides basic assistance to ensure a positive customer experience.

Requirements

• Strong verbal and written communication skills
• Customer-focused mindset
• Basic computer and data entry skills
• Ability to learn quickly and follow instructions
• Strong attention to detail
• Team-oriented and reliable

Responsibilities

• Respond to customer questions via phone, email, or in person
• Assist with orders, returns, and general inquiries
• Provide accurate product or service information
• Document customer interactions and updates
• Escalate complex issues when necessary
• Maintain a professional and helpful attitude

Benefits

• Competitive salary package
• Growth opportunities within a supportive and expanding organization
• Skill development in sales, communication, and client relations
• Collaborative and professional work environment
• Full-time job position with consistent schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed