Customer Service Representative - Entry Level
About The Position
We are looking for enthusiastic, customer-focused individuals to join our team in Atlanta as Customer Service & Fundraising Associates. This entry-level role combines face-to-face customer service, community engagement, and nonprofit fundraising, offering hands-on experience, rapid career growth, and a clear path to leadership—often within 11–12 months. If you enjoy helping others, connecting with your community, and building meaningful relationships, this role is perfect for you. No prior experience is required—paid training and ongoing support are provided to ensure your success.
Requirements
- Strong verbal communication and interpersonal skills with a customer-first mindset.
- Comfortable engaging with new people in a professional setting.
- Friendly, approachable, and service-oriented.
- Coachable, motivated, and eager to learn.
- Reliable, punctual, and team-oriented.
- Must be 18+ and authorized to work in the U.S.
Nice To Haves
- Experience in customer service, retail, hospitality, call centers, or sales is a plus but not required.
Responsibilities
- Deliver professional, friendly, and customer-focused service during residential, door-to-door outreach.
- Educate and inspire community members about nonprofit programs, missions, and goals.
- Answer questions, address concerns respectfully, and provide helpful guidance.
- Encourage one-time or recurring donations when appropriate, supporting nonprofit fundraising campaigns.
- Build strong relationships and leave a positive impression in the community.
- Participate in team meetings, training workshops, and professional development sessions.
- Quickly learn and master fundraising, sales, and leadership skills.
- Grow into team leader and management roles, mentoring new associates and demonstrating leadership potential.
Benefits
- Paid training starting from day one.
- Full-time schedule with immediate start availability.
- Competitive base pay plus uncapped performance-based bonuses.
- Structured advancement opportunities into leadership and management roles.
- Access to mentorship, professional development, and leadership programs.
- Supportive, energetic team environment that celebrates achievements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
