Entry Level Customer Service Assistant

Entertainment Travel AssociatesScottsdale, AZ
1d

About The Position

At Entertainment Travel Associates , we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Position Overview The Entry Level Customer Service Assistant provides support by handling customer inquiries and ensuring a positive customer experience.

Requirements

  • Strong verbal and written communication skills
  • Customer-focused mindset
  • Basic computer and data entry skills
  • Ability to learn quickly and follow instructions
  • Attention to detail
  • Reliable and team-oriented

Responsibilities

  • Respond to customer inquiries via phone, email, or in person
  • Assist with orders, returns, and general service requests
  • Provide accurate information about products or services
  • Document customer interactions and updates
  • Escalate issues when necessary
  • Maintain a professional and helpful demeanor

Benefits

  • Competitive salary package
  • Growth opportunities within a supportive and expanding organization
  • Skill development in sales, communication, and client relations
  • Collaborative and professional work environment
  • Full-time job position with consistent schedule
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