ConnectU Hiring Event Fall 2026 - Chattanooga

Unum • Chattanooga, TN

4d • $36,000 - $68,000 • Onsite

About The Position

Join Unum, a Fortune 500 company and a leading provider of employee benefits, committed to helping employees thrive. We offer award-winning culture, inclusion and diversity, performance-based incentive plans, competitive benefits, generous PTO, 401(k) employer contribution, mental health support, career advancement opportunities, student loan repayment options, tuition reimbursement, and flexible work environments. With 10,000 employees, we impact the lives of over 39 million people worldwide. This role is part of the ConnectU hiring event for entry-level customer operations positions, offering career conversations, interview preparation, and on-site interviews.

Requirements

• High School degree required.
• Strong interpersonal skills and customer relationship skills.
• Strong business communication skills (telephone, e-mail, written).
• Knowledge of Windows/Microsoft Office suite; general keyboard and computer skills (Word, Excel, Outlook).
• Decision making and analytical skills.
• Attention to detail and organizational skills.
• Completion of application and assessment before attending the hiring event.
• Completion of a computer skills assessment prior to the event.

Nice To Haves

• Ability to advance into a senior and/or lead level role upon successful completion of training (for Leave Specialist role).

Responsibilities

• Understanding FMLA and state regulations for leave processing.
• Processing of leaves.
• Review of medical certifications.
• Ongoing relationship management with employees requesting leaves and their Employer contacts.
• Partnering with other business areas (Benefits Center, Contact Center, etc.).
• Managing short-term disability claims and integrated leave requests.
• Reviewing eligibility for claims.
• Validating claims.
• Coordinating with clinical and vocational experts.
• Ensuring smooth claim transitions.
• Maintaining clear communication with employer contacts.
• Serving as a key partner in delivering high-quality absence management solutions.
• Navigating complex regulatory and corporate leave policies.
• Fostering trusted relationships with a diverse range of stakeholders.
• Resolving operational challenges.
• Driving positive outcomes for clients and their employees.
• Supporting continuous improvement and professional growth.

Benefits

• Health, Vision, Dental insurance
• Short & Long-Term Disability insurance
• Performance Based Incentive Plans
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution (includes match up to 5% and additional 4.5% contribution)
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED