Entry Level Account Manager- Maryland, DC, Virginia

Genesis Global Group • Washington, DC

16h • Hybrid

About The Position

Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory specializing in automated DNA based molecular analysis for chronic and infectious illnesses. MDL focuses on Polymerase Chain Reaction (PCR) testing, particularly in Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS). MDL is expanding its sales force across the U.S. and is seeking a high-energy, self-motivated individual to join the sales team. The Entry Level Account Manager will be responsible for maintaining an existing client base, acting as a liaison between management and customers to resolve issues, and growing client revenues.

Requirements

• 1-3 years of successful customer service experience.
• Well-developed multi-tasking, organizational skills, and detail orientation are key to success
• Energy, motivation, enthusiasm, and integrity
• Excellent written and verbal communication skills
• Must demonstrate sound judgment and decision-making ability
• Computer proficiency in MS Office, Excel, e-mail and internet functions
• Knowledge of laboratory testing and competing products.
• Must be able to travel within the coverage area and occasionally nationwide

Nice To Haves

• Medical Assistant certification or Associate Degree
• BA/BS preferred.

Responsibilities

• Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
• Establish positive long-term client relations
• Educate and train clients, research problems and coordinate solutions between the laboratory and client
• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
• Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
• Maintain knowledge of competitors and their presence in assigned territory

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree