Entrada Scholars Program – Entrada Ambassador

Calvin University•Grand Rapids, MI

About The Position

The Entrada Scholars Program is hiring three student employees to support prospective students, advance enrollment outreach, and help celebrate Entrada’s 40th Anniversary. The role combines applicant interviews and evaluation, student outreach and engagement, and event planning and implementation. Ambassadors represent Entrada and Calvin University with warmth, professionalism, and care. Responsibilities vary with program needs and shift across the academic year, with more interview work during active interview periods and more outreach and anniversary planning during lighter periods. Ambassadors conduct structured virtual interviews, review applicant materials, document evaluations, make scheduled outreach calls, and support recruitment and enrollment communications. They also assist with anniversary celebrations and alumni engagement, including event preparation and event-day support. The position includes required training, team meetings, and check-ins, and offers opportunities to develop skills in interviewing, recruitment, event planning, alumni engagement, communication, and program operations. Training is provided in interview practices, program information, outreach, designated systems, and event planning. The role requires commitment to Calvin’s educational mission as a Christian liberal arts university affiliated with the Christian Reformed Church, commitment to the Christian faith and integration of faith, learning, and student development, and demonstrated awareness and commitment to positive communication across dimensions of diversity. Current and former Entrada participants and alumni are strongly encouraged to apply, but Entrada experience is not required.

Requirements

Strong interpersonal communication, active listening, and written documentation skills.
Ability to conduct fair, unbiased, and student-centered interviews.
Professional verbal communication skills, including comfort with phone outreach.
Dependable, punctual, organized, and able to manage multiple responsibilities and deadlines.
Ability to maintain confidentiality and follow established program protocols.
Comfort using virtual meeting platforms and willingness to learn new technology systems.
Commitment to Calvin’s educational mission as a Christian liberal arts university affiliated with the Christian Reformed Church.
Commitment to the Christian faith and to integrating faith, learning, and student development.
Demonstrated awareness and commitment to establishing relationships and positive communication across dimensions of diversity, including race, gender, physical limitations, class, and religious perspectives.

Nice To Haves

Previous participation in Entrada or familiarity with the program’s mission.
Experience in mentoring, student leadership, outreach, event planning, customer service, or related roles.
Knowledge of Calvin University student life, campus resources, and culture.
Demonstrated commitment to supporting students from a variety of backgrounds and experiences.

Responsibilities

Conduct structured 30–45-minute virtual interviews with Entrada applicants.
Review applicant materials and essays before interviews and prepare relevant follow-up questions.
Use established interview questions and evaluation rubrics to assess applicants’ readiness, motivation, and alignment with Entrada values.
Record timely interview notes and evaluations in Slate or other designated systems while maintaining applicant confidentiality.
Provide welcoming interview experiences, explain Entrada expectations and next steps, and refer questions requiring official clarification to the Entrada Leadership Team.
Call prospective and admitted Calvin students to introduce Entrada, encourage applications, and promote program engagement.
Use approved talking points and procedures to provide accurate information about opportunities, applications, and deadlines.
Document outreach activities and follow-up needs and communicate questions or concerns to program leadership.
Support reminder calls and approved communications during recruitment, application, interview, and enrollment periods.
Represent Entrada in peer-to-peer conversations emphasizing belonging, opportunity, and college readiness.
Assist staff with planning and coordinating Entrada’s 40th Anniversary celebrations and alumni engagement activities.
Support event preparation, outreach, registration tracking, materials development, timelines, and logistical planning.
Help connect with Entrada alumni and current students, gather stories and memories with permission, and contribute student perspectives to anniversary initiatives.
Provide assigned event-day support, including greeting guests, setup, check-in, activity coordination, and cleanup.
Collaborate with CAPO staff and campus partners on designated projects, referring final decisions, budgets, and external commitments to program leadership.
Attend required training sessions, team meetings, and regular check-ins.
Manage assigned responsibilities and interview appointments using Slate, Teams, and other designated systems.
Communicate proactively about scheduling conflicts, applicant concerns, outreach trends, and event needs.
Adapt responsibilities among interviews, outreach, and anniversary projects according to program priorities.
Uphold Entrada’s commitments to belonging, access, opportunity, student support, consistency, and confidentiality.