Entitlements Clerk-ED534502

ICL Inc. • New York, NY

27d

About The Position

This position involves general office clerical tasks, including filing, copying, faxing, and light typing. The role requires proficiency in computer programs such as Microsoft Outlook, Microsoft Office Word, and Microsoft Office Excel. The Entitlements Clerk will support the Entitlement Services management staff in various administrative duties.

Requirements

• High School diploma/G.E.D.
• 2 years of relevant experience.
• Ability to use common office equipment, such as photocopier and fax machine.
• Knowledge of computer programs and e-mail system.
• Time management and organizational skills.
• Highly organized and detail-oriented.
• Positive attitude and excellent customer service skills.

Nice To Haves

• Knowledge and expertise of computer programs: Microsoft Outlook, Microsoft Office Word and Microsoft Office Excel.

Responsibilities

• Maintain Entitlement Files, including creating charts for ICL residents and organizing files chronologically/alphabetically.
• Manage the MTA Half-Fare Metro Cards Procedure, which includes collecting data, completing applications, managing appointments, processing applications, preparing submission packages, and delivering them to MTA.
• Copy and distribute received MTA half-fare metro cards.
• Sort and distribute AMALGAMATED BANK’s consumers’ individual statements to Entitlements Specialists/Coordinators.
• Support Entitlements Technical Assistance with Archiving procedure.
• Sort and forward incoming mail, and process mail for discharged consumers.
• Prepare and send outgoing mail.
• Copy, scan, and fax documents as needed.
• Perform additional related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED